Current Date/Time: 10/31/2025 8:19:19 AM
        
        
        
                        Docket Sheet
                        
                        WC-2020-0407
                    
                    
                
                                Status
                            
                            
                                Closed (11/17/2021)
                                    
                            
                        
                                Utility Type
                            
                            Water
                        
                                Type of Case
                            
                            Complaint
                        
                                    Subject Companies
                                
                                
                            
                                Style of Case
                            
                            Claude Scott, Complainant v. Missouri-American Water Company, Respondent
                        
                                Assigned Judge
                            
                            - Clark, John (Lead Judge)
- Jacobs, Jana
                                Assigned Attorney
                            
                            - Irving, Ron (Lead Attorney)
- Thompson, Kevin
                                            Related Submission No.
                                        
                                        
                                            Consolidated To
                                        
                                        
                                            Consolidated From
                                        
                                        
                                            Data Request Contact Person
                                        
                                        
Hercules, Mary Beth - Tariff - Missouri-American Water Company (Water)                                        
                                    
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                                        66
                                        / 66
                                        
                                    
                                | Filed on Behalf of | Response to Previous Filings | ||||
|---|---|---|---|---|---|
| 66 | 
                                                                11/17/2021
                                                             
                                                                    12:26 PM
                                                                 | Notice | Notice Closing File | ||
| 65 | 
                                                                11/17/2021
                                                             
                                                                    7:09 AM
                                                                 | Motion | Motion to Close Case | ||
| 64 | 
                                                                11/10/2021
                                                             
                                                                    9:14 AM
                                                                 | Entry of Appearance | Entry of Appearance (Thompson) | ||
| 63 | 
                                                                11/8/2021
                                                             
                                                                    9:05 AM
                                                                 | Motion | Motion for Leave to Withdraw as Counsel | ||
| 62 | 
                                                                9/23/2021
                                                             
                                                                    11:01 AM
                                                                 | Order | Report and Order | ||
| 61 | 
                                                                9/8/2021
                                                             
                                                                    9:49 AM
                                                                 | Notice | Notice of Recommended Report and Order | ||
| 60 | 
                                                                9/7/2021
                                                             
                                                                    3:18 PM
                                                                 | Motion | Motion for Leave to Withdraw as Counsel | ||
| 59 | 
                                                                6/21/2021
                                                             
                                                                    4:41 PM
                                                                 | Brief | Post-Hearing Brief of Staff | ||
| 58 | 
                                                                6/21/2021
                                                             
                                                                    2:58 PM
                                                                 | Brief | MAWC's Initial Brief (Confidential) | 44 | |
| 57 | 
                                                                6/17/2021
                                                             
                                                                    10:49 AM
                                                                 | Entry of Appearance | Entry of Appearance (Cooper and Craig) | ||
| 56 | 
                                                                6/3/2021
                                                             
                                                                    3:51 PM
                                                                 | Transcripts | Transcript - Volume 3 (Evidentiary Hearing - Jefferson City, MO via WebEx - May 21, 2021) | ||
| 55 | 
                                                                5/24/2021
                                                             
                                                                    12:32 PM
                                                                 | Notice | Notice of Admitted and Filed Exhibits | ||
| 54 | 
                                                                5/24/2021
                                                             
                                                                    12:24 PM
                                                                 | Hearing Exhibit | Exhibit No. 300 - Complaint and Attached Documents (June 22, 2020) (Confidential) | ||
| 53 | 
                                                                5/24/2021
                                                             
                                                                    12:23 PM
                                                                 | Hearing Exhibit | Exhibit No. 201 - Supplemental Staff Report, Attachment A (Nov. 6, 2020) (Confidential) | ||
| 52 | 
                                                                5/24/2021
                                                             
                                                                    12:22 PM
                                                                 | Hearing Exhibit | Exhibit No. 200 - Staff Report and Memo (Aug. 20, 2020) (Confidential) | ||
| 51 | 
                                                                5/24/2021
                                                             
                                                                    12:21 PM
                                                                 | Hearing Exhibit | Exhibit No. 106 - Customer service notes [pages 121-147] (Confidential) | ||
| 50 | 
                                                                5/24/2021
                                                             
                                                                    12:20 PM
                                                                 | Hearing Exhibit | Exhibit No. 105 - Discontinuance Notices [pages 113-120] (Confidential) | ||
| 49 | 
                                                                5/24/2021
                                                             
                                                                    12:18 PM
                                                                 | Hearing Exhibit | Exhibit No. 104 - Account Letters [pages 103-112] (Confidential) | ||
| 48 | 
                                                                5/24/2021
                                                             
                                                                    12:17 PM
                                                                 | Hearing Exhibit | Exhibit No., 103 - Billing Statements: May 2018 - January 2021 [pages 009-102] (Confidential) | ||
| 47 | 
                                                                5/24/2021
                                                             
                                                                    12:15 PM
                                                                 | Hearing Exhibit | Exhibit No. 102 - Account Ledger [pages 006-008] (Confidential) | ||
| 46 | 
                                                                5/24/2021
                                                             
                                                                    12:13 PM
                                                                 | Hearing Exhibit | Exhibit No. 101 - Meter Read Log and Keys [pages 003-005] (Confidential) | ||
| 45 | 
                                                                5/24/2021
                                                             
                                                                    12:11 PM
                                                                 | Hearing Exhibit | Exhibit No. 100 - Meter Test Documents [pages 001-002] (Confidential) | ||
| 44 | 
                                                                5/24/2021
                                                             
                                                                    9:19 AM
                                                                 | Order | Order on Post-Hearing Briefs | ||
| 43 | 
                                                                3/24/2021
                                                             
                                                                    10:08 AM
                                                                 | Order | Order Setting Evidentiary Hearing | ||
| 42 | 
                                                                3/12/2021
                                                             
                                                                    3:54 PM
                                                                 | Response to Order | Response of Missouri American Water Company and Staff to Order Continuing Hearing and Directing Filing | 41 | |
| 41 | 
                                                                2/18/2021
                                                             
                                                                    2:52 PM
                                                                 | Order | Order Continuing Hearing and Directing Filing | ||
| 40 | 
                                                                2/18/2021
                                                             
                                                                    12:56 PM
                                                                 | Response | MAWC's Response to Complainant's Correspondence | 39 | |
| 39 | 
                                                                2/18/2021
                                                             
                                                                    8:38 AM
                                                                 | Motion | Motion to Suspend Evidentiary Hearing | ||
| 38 | 
                                                                2/3/2021
                                                             
                                                                    1:52 PM
                                                                 | Notice | Notice of Ex Parte Contact and Clarification of Case Status | ||
| 37 | 
                                                                2/3/2021
                                                             
                                                                    12:17 PM
                                                                 | Order | Notice of Evidentiary Hearing | ||
| 36 | 
                                                                1/22/2021
                                                             
                                                                    2:43 PM
                                                                 | Other | Joint Proposed Dates For Hearing | ||
| 35 | 
                                                                1/14/2021
                                                             
                                                                    3:06 PM
                                                                 | Order | Order Continuing Hearing and Directing Filing | ||
| 34 | 
                                                                1/14/2021
                                                             
                                                                    12:52 PM
                                                                 | Motion | Motion to Suspend Evidentiary Hearing | ||
| 33 | 
                                                                1/11/2021
                                                             
                                                                    3:33 PM
                                                                 | Notice | Notification of Delivery of MAWC's Exhibit Disclosure to Complainant (Confidential) | 30 , 32 | |
| 32 | 
                                                                1/8/2021
                                                             
                                                                    1:15 PM
                                                                 | Exhibit | Exhibit Disclosure of Missouri-American Water Company (Appendix A Confidential) | 30 | |
| 31 | 
                                                                12/28/2020
                                                             
                                                                    10:35 AM
                                                                 | Transcripts | Transcript - Volume 2 (Discovery Hearing - Jefferson City, MO via WebEx - December 14, 2020) | ||
| 30 | 
                                                                12/21/2020
                                                             
                                                                    2:35 PM
                                                                 | Order | Notice of Hearing and Order Resuming Procedural Schedule | ||
| 29 | 
                                                                12/16/2020
                                                             
                                                                    11:34 AM
                                                                 | Other | Certificate of Service (Public and Confidential) | 26 | |
| 28 | 
                                                                12/15/2020
                                                             
                                                                    3:26 PM
                                                                 | Other | Joint Proposed Dates for Hearing | ||
| 27 | 
                                                                12/7/2020
                                                             
                                                                    1:35 PM
                                                                 | Order | Order Directing Filing | ||
| 26 | 
                                                                12/2/2020
                                                             
                                                                    9:10 AM
                                                                 | Order | Order Setting Discovery Conference | ||
| 25 | 
                                                                11/30/2020
                                                             
                                                                    4:51 PM
                                                                 | Other | Proposed Date for Hearing on Behalf of the Staff of the Missouri Public Service Commission and Missouri American Water Company | ||
| 24 | 
                                                                11/16/2020
                                                             
                                                                    1:34 PM
                                                                 | Motion | Motion to Dismiss Respondent's Monetary Claim | ||
| 23 | 
                                                                11/10/2020
                                                             
                                                                    9:55 AM
                                                                 | Order | Order Continuing Hearing and Directing Filing | ||
| 22 | 
                                                                11/9/2020
                                                             
                                                                    4:56 PM
                                                                 | Statement of Issues | List of Issues, Witnesses and Exhibits | ||
| 21 | 
                                                                11/6/2020
                                                             
                                                                    5:25 PM
                                                                 | Other | Stipulation of Undisputed Facts (Confidential) | ||
| 20 | 
                                                                11/6/2020
                                                             
                                                                    4:43 PM
                                                                 | Motion | Motion to Dismiss Respondent's Monetary Claim for Failure to Response to and Satisfy Discovery | 18 | |
| 19 | 
                                                                11/6/2020
                                                             
                                                                    8:20 AM
                                                                 | Staff Report | Supplemental Staff Report | ||
| 18 | 
                                                                10/27/2020
                                                             
                                                                    11:32 AM
                                                                 | Order | Order Directing Update to Staff's Report | ||
| 17 | 
                                                                9/21/2020
                                                             
                                                                    11:37 AM
                                                                 | Notice | Notice of Extension for Good Cause | ||
| 16 | 
                                                                9/21/2020
                                                             
                                                                    9:36 AM
                                                                 | Order | Notice of Hearing and Order Setting Procedural Schedule | ||
| 15 | 
                                                                9/10/2020
                                                             
                                                                    3:29 PM
                                                                 | Proposed Procedural Schedule | Timeline of Events and Joint Proposed Procedural Schedule | ||
| 14 | 
                                                                9/10/2020
                                                             
                                                                    11:45 AM
                                                                 | Transcripts | Transcript - Volume 1 (Prehearing Conference - Jefferson City, MO via WebEx - August 27, 2020) | ||
| 13 | 
                                                                9/8/2020
                                                             
                                                                    9:16 AM
                                                                 | Order | Order Directing Filing | ||
| 12 | 
                                                                8/20/2020
                                                             
                                                                    4:33 PM
                                                                 | Staff Report | Staff Report (Public and Confidential) | ||
| 11 | 
                                                                8/14/2020
                                                             
                                                                    2:18 PM
                                                                 | Notice | Notice of Transferred Pleading | ||
| 10 | 
                                                                8/13/2020
                                                             | Motion | Motion for Discovery | ||
| 9 | 
                                                                8/11/2020
                                                             
                                                                    1:51 PM
                                                                 | Ex Parte Notice | Notice of Ex Parte Contact | ||
| 8 | 
                                                                8/7/2020
                                                             
                                                                    11:16 AM
                                                                 | Order | Order Setting Prehearing Conference | ||
| 7 | 
                                                                8/6/2020
                                                             
                                                                    11:29 AM
                                                                 | Order | Order Granting Extension | ||
| 6 | 
                                                                8/6/2020
                                                             
                                                                    9:46 AM
                                                                 | Request | Request for Extension | ||
| 5 | 
                                                                7/27/2020
                                                             
                                                                    3:20 PM
                                                                 | Notice | Notice of Noncompliance | ||
| 4 | 
                                                                7/23/2020
                                                             
                                                                    5:28 PM
                                                                 | Other | Answer to Complaint and Motion to Dismiss Pursuant to Rule 20 CSR 4240-13.070 (7) (Confidential) | 2 | |
| 3 | 
                                                                6/26/2020
                                                             
                                                                    1:19 PM
                                                                 | Entry of Appearance | Entry of Appearance (Hernandez) | ||
| 2 | 
                                                                6/23/2020
                                                             
                                                                    11:14 AM
                                                                 | Order | Notice of Complaint and Order Setting Time for Answer and Staff Investigation and Report | ||
| 1 | 
                                                                6/22/2020
                                                             
                                                                    8:49 AM
                                                                 | Formal Complaint | Complaint (Confidential) |