Current Date/Time: 5/24/2026 12:56:03 AM
Linked Comments
ER-2026-0143
Docket Sheet Help
Comment No. Date Filed Comments
P202600925
2/27/2026
11:07 AM
I contacted Evergy and was refused service because they said my social security number was off by a digit. Spoke with a supervisor who validated that I had an account with my correct social and somehow this mix up occurred. She was supposed to review and call me back. Never received a call back and when I called back the supervisor said there were no notes on the account. I spoke with a supervisor and she was disrespectful and dismissive. The error was corrected I just can’t believe they are so inconsiderate and when you ask to file a complaint they become passive and act Like the issue has been resolved.
P202600946
3/10/2026
8:56 AM
Evergy requested a 14.9% rate increase for its Missouri Metro service area. Evergy could fund this need itself. How? It should be implementing lots of renewables, solar, wind and batteries. By doing so, it would save millions of dollars. In 2025, global renewables saved $600 billion. The commission should insist that Evergy follow this route followed by many other utilities to save money. Cumulatively, there is a 266 GW of solar in the US. In 2026, predictions are 86 GW more renewables, a 60% increase from 2025: Solar 55%; Batteries 30%; Wind 15%. All the new energy in the US in 2026 will be renewables. Evergy uses 16 GW. If they convert half of that to renewables, they would need no rate increase for years.
P202601205
5/20/2026
10:38 AM
We lost electricity during the storm in and around kansas city on 5/18/26 at 9:30pm. I am sending this complaint due to the lack of contact or customer service at 3pm on Tuesday 5/19/26. I have called at 9am this morning as well 2:30pm this afternoon for updates on when the electricity will be restored. I am being told no one knows anything or any update they can give. This is seriously obsurd excuse for customer service. I have 3 fridges/freezers full of food that I have now lost. Costing me in the area of 400.00. And no one there can help with finding out when a crew maybe in the area to restore service. They should reimburse our loss, no excuses.