Current Date/Time: 12/23/2024 7:32:34 PM
Linked Consumer Comments
SR-2023-0007
| Consumer Comment No. | Date Filed | Consumer Comments |
|---|---|---|
| P202301384 | 1/23/2023 2:12 PM | The sewer company has proposed a huge rate increase. This is totally shocking, especially since they have a captive group. This is for Cedar Glen Condos. I for one, live on Social Security and this would create a major hardship. |
| P202301385 | 1/23/2023 2:27 PM | We received notice that CRUOC has requested a service rate increase of 189.9%.This is a RATE SHOCK!!! We are on a fixed retirement income and cannot afford this excessive rate increase. Please take inconsideration all of us that are on retirement fixed income. Thank you for your time in reading our request. |
| P202301394 | 1/23/2023 8:55 PM | We strongly oppose the outrageous price increase proposed by CRUOC for the Cedar Glen condo complex at Camdenton, MO. Our minimum monthly charge is already $53.78 per month. This is our second home. Our usage last month was only 40 gallons! We have several full time elderly widow/widower residents. Raising the price of water and sewer to this extent would unduly tax their ability to afford basic needs. |
| P202301404 | 1/25/2023 9:24 AM | The Confluence Rivers Utility Operating Company proposed rate increase FAR EXCEEDS the economic conditions of 2022 and 2023. A rate increase of 10%-15% is realistic and reflects current conditions. Their approximately 200% rate increase is NOT REALISTIC and reflects poor management forecasting and decisions. Please DECLINE the water and sewer increases for the Confluence Rivers Utility Operating Company. |
| P202301410 | 1/25/2023 10:22 AM | Confluence Rivers is attempting to increase their water rates, The billing impact shows that this will increase our water and sewer 45.8% & 189.9% respectively. This is an obscene amount. We at Cedar Glen protested the award of the water & sewer to CR based on their history of raising rates, now they are followin thru. We strongly recommend denying any rate increases to CR. |
| P202301415 | 1/25/2023 12:47 PM | I am writing to ask that you oppose the rate increase requested by Confluence Rivers. I realize that costs are going up and would expect rates to increase, bbut the requested increase would more than double my current water/sewer bill -- from $55/month to over $120 a month. What needed expense do you adjust to make up for the increase needed to pay that much of an increase in one utility? How many other utilities will follow? Please decline this large rate increase. |
| P202301419 | 1/25/2023 1:40 PM | It is terribly unfair for Confluence Rivers Utility to take over our service, which was opposed by the residents/owners of our HOA at Cedar Glen Condominiums.The proposed rate increases of water by 45.8% and sewer by 189.9% are unconscionable! Wasting our tax money while taxing and increasing utility rates are a slap ine face to the working poulation and small business owners. (See attached pdf) |
| P202301427 | 1/26/2023 8:19 AM | We are residential owners for over 20 years at Cedar Glen Condo in Camdenton, Mo. We were just notified that Confluence Rivers Utility Operating Co. is requesting a general rate increase for our water and sewer services. The impact analysis shows our rates will increase 45.8 percent for water and 189.9 percent for sewer. These amounts are outrageous. Being on fixed income, we find the level of increase unacceptable and egregious. Why it is necessary to raise our rates excessively? |
| P202301435 | 1/27/2023 8:31 AM | My wife and I are appalled to hear of a proposed rate hike of 45 percent for water and 189 percent for sewer by Confluence Rivers Utility Co to Cedar Glen Condo owners in Camdenton. Please put a halt to this proposed increase. (See attached pdf for full comment) |
| P202301441 | 1/29/2023 6:12 PM | We are residential owners over20 years at Cedar Glen Condos in Camdenton, Mo. Confluence Rivers Utility Co is requesting a 45.8% rate increase for water and a 189% increase for sewer. These rates are outrageous and unacceptable as we are retired and on a fixed income. We object to these increases. |
| P202301445 | 1/29/2023 7:55 PM | It is unjustified for this utility to increase what they are charging by the extreme rate of 189.9%. I am elderly and on Social Security. This will cause an undue burden on me that I cannot afford. |
| P202301479 | 2/3/2023 1:24 PM | We feel the increase is totally out of line. Confluence Rivers Utility Operating Company purchased the water/sewer in January 2022, and at that time said the service rates will not change, and now a year later they are going for a ridiculous rate hike. Please take this in consideration in your upcoming meetings. |
| P202301483 | 2/4/2023 3:11 PM | We are objecting to the proposed sewer rate increase. They are requesting a 189.9% sewer rate increase to Cedar Glen Condominiums. This is totally unacceptable. It is price gouging to the residents there. This should be denied. |
| P202301496 | 2/6/2023 8:41 AM | My husband and I are an elderly retired couple who have a budget that we have to stick with!! The cost increase is way too high!! One of the selling points of Cedar Glen were the utilities, and it is going to be a real hardship to have our water and sewer increase that much! Would you be able to give a minimum rate adjustment to us since we are not full-time residents and do not use water and sewer very often!! |
| P202301498 | 2/6/2023 8:47 AM | I am a condominium owner at the Cedar Glen complex near Camdenton. I am opposed to Confluence Rivers proposal, raising water rates by 48% and sewer rates by 189%. (See attached pdf) |
| P202301506 | 2/6/2023 12:12 PM | These proposed drastic increases are beyond reasonable and will have an extremely detrimental impact on residences at Cedar Glen Condominiums. We implore you to intercede on our behalf to prevent this outrageous rate increase proposal. (See attached pdf) |
| P202301508 | 2/6/2023 12:14 PM | These proposed drastic increases are beyond reasonable and will have an extremely detrimental impact on residences at Cedar Glen Condominiums. We implore you to intercede on our behalf to prevent this outrageous rate increase proposal. (See attached pdf) |
| P202301510 | 2/6/2023 12:39 PM | We are not at all happy about the proposed water and sewer rate increases and would like to express our concern. Thank you for taking that into consideration. |
| P202301512 | 2/6/2023 12:40 PM | We are not at all happy about the proposed water and sewer rate increases and would like to express our concern. Thank you for taking that into consideration. |
| P202301514 | 2/6/2023 1:09 PM | I am writing as a concerned property owner and to ask the Missouri Public Service Commission to deny the request of Confluence Rivers Utility Operating Company for an increase in water and sewer rates. (See attached pdfs) |
| P202301523 | 2/7/2023 8:24 AM | see attached for comments |
| P202301872 | 2/8/2023 1:29 PM | The proposed water and sewer rate increase for Cedar Glen Condo Assn. that CRUOC is too drastic! Please look at the proposed rates and help us get them lowered to a much more reasonable rate. Thankyou |
| P202301876 | 2/8/2023 1:52 PM | (jae)The water service rates are being raised 45.8% and the sewer service rates are being raised 189.9%! I am very, very displeased about this drastic increase! That is going to put a real hardship on those who have a very limited fixed income. Please look in to this matter and help us residents at Cedar Glen get these rates lowered. (see attached pdf) |
| P202301895 | 2/8/2023 3:41 PM | Cedar Glen's water service rates by 45.8% and the sewer service rates by 189.9%. For example, our unit 159-1D, the 2022-year water and sewer expense were $749.68 with water at $401.44 and sewer $348.24 respectfully. The proposal rates above; the water and sewer total expense would be $1,594.85 with water at $585.30 and sewer $1,009.55 respectfully. This rate shock would adversely affect over 211 customers at this condo complex many of whom could not afford an increase of this exorbitant amount. |
| P202301899 | 2/8/2023 4:02 PM | We object to the proposed 189.9% sewer service rate increase |
| P202301935 | 2/9/2023 3:59 PM | (jae)My complaint is about the excess rate of increase Confluence Rivers Utility Operating Company is trying to impose on Cedar Glen Condominiums owners in Camdenton, Mo. (See attached pdf) |
| P202301987 | 2/16/2023 10:12 AM | see attached |
| P202302002 | 2/21/2023 10:29 AM | Confluence Rivers is proposing a rate increase of 45.8% for water and 189.9% for sewer services. This is an extreme rate increase. Why do they need such a high increase at this difficult time in our economy? This increase would put a hardship on elderly people on fixed incomes. Inflation is causing difficulties in buying the necessities to survive such as food, rent, gas and electric. This increase would add a burden on low-income families with children. Please reject this huge, unjust increase. |
| P202302005 | 2/21/2023 10:34 AM | I am a condo owner at Cedar Glen, Camdenton. Several years ago, Argo, Confluence Rivers Utility, was awarded our water and sewer system. At those hearings, CRUOC made it aware to the governing body that they would not raise rates as they have done at other places. Now they have filed WR-2023-0006 and SR-2023-0007 to raise rates for an amount of $3,148,864 annual revenues. That is an increase of 45.8% for water and 189.9% for sewer. I am against these requests. |
| P202302007 | 2/21/2023 10:42 AM | Confluence Rivers Utility Operating Co. is proposing to increase Cedar Glen's water service rates by 45.8% and the sewer service rates by 189.9%. Confluence Rivers is attempting to increase their water rates to produce an additional $1,286,748 and increase sewer rates to produce an additional $1,862,116, for a cumulative amount of $3,148,864 to increase annual revenues. We find this to be an unreasonable price increase. Your attention is greatly appreciated. |
| P202302009 | 2/21/2023 10:43 AM | Confluence Rivers Utility Operating Co. is proposing to increase Cedar Glen's water service rates by 45.8% and the sewer service rates by 189.9%. Confluence Rivers is attempting to increase their water rates to produce an additional $1,286,748 and increase sewer rates to produce an additional $1,862,116, for a cumulative amount of $3,148,864 to increase annual revenues. We find this to be an unreasonable price increase. Your attention is greatly appreciated. |
| P202302072 | 3/18/2023 8:12 PM | It appears that Confluence Rivers is proposing an action that would drastically increase water and sewer rates at my condo complex in Camdenton, Cedar Glen. Our water and sewer system were financially sound when they took them over and merged it with additional systems. Now they are proposing an increase in that is estimated to increase water service rates by over 45% and sewer rates by over 189%. They should not be allowed to increase rates by such a large percentage. |
| P202302074 | 3/19/2023 7:11 PM | Sirs: the requested rate increase by Confluence Rivers is OBSCENE! 200% This commission vote 2 to 1 last year over the vast majority of users/home owners. you assured us that our concern over future Obscene rate increases would not happen. And yet, here we are. You are our only protection against this monopolistic price guoging. Please do not this continue. in my opinion all of our price increases should be tied to Camden County Water District 5, which we had vehemently requested as provider |
| P202302075 | 3/19/2023 8:33 PM | This utility company is requesting a 189.9% increase in sewer rates after it greedily bought up several smaller utility companies over the past couple of years. This is an unconscionable act. Whop do you know that is getting a wage increase anywhere close to this amount? The company is greedy and is trying to gouge their customers since they are a captive audience. Say no to this abomination. |
| P202302078 | 3/20/2023 7:56 AM | I am extremely upset with the unbelievably high rate increase. This must be illegal. We informed everyone when we were forced to accept their hostile takeover of our services that they were going to shove a huge increase down our throats. We were guaranteed that would not happen. But here we are. Tell me how this is ok. Why are we forced to finance their abuse of funds. Show me that they handled their money properly and then we can discuss the rate. |
| P202302081 | 3/20/2023 12:04 PM | I want to protest the enormous proposed rate increase for our complex at Cedar Glen Condominium. While rate increases are expected, a 45% and 190% increase would put hardships on a number of residents. |
| P202302086 | 3/20/2023 10:55 PM | I live at Cedar Glen Condominiums and oppose the rate hike. I earn less than $12,000 annually but am fortunate to own my condo outright. The rate hike will impact me greatly and I fear I won't be able to afford the sewer bill. |
| P202302088 | 3/21/2023 12:23 PM | Good afternoon, I would like to request assistance in stopping the CRUOC general sewer rate increase. We have some of the highest minimum charges of anyone already and with the substantial increase requests they have, it will cause many of us to suffer. I am at Cedar Glen Condos and the minimums now are so high. We spend 8 months there but paying the minimum while not there is already tough to swallow. Please consider stepping in to prevent that increase. |
| P202302105 | 3/31/2023 9:57 AM | This company wanting to increase our rate at such a ridiculous percent when they have done nothing to warrant it is causing great concern for me as well as my neighbors. This increase will definitely be a hardship for my household as well as others on a fixed income. Hopefully this request by them will not be approved. How can some private company increase our necessary utilities such as water and sewer at a rate that would be deterrent to our existence to continue our quality of life. |
| P202302106 | 3/31/2023 9:57 AM | This company wanting to increase our rate at such a ridiculous percent when they have done nothing to warrant it is causing great concern for me as well as my neighbors. This increase will definitely be a hardship for my household as well as others on a fixed income. Hopefully this request by them will not be approved. How can some private company increase our necessary utilities such as water and sewer at a rate that would be deterrent to our existence to continue our quality of life. |
| P202302121 | 4/10/2023 11:14 PM | I would the commission to look into the large rate increase the company I have listed below for our sewer service. The want to increase our water bills at Cedar Glen Condo complex by 189.9%. I can’t believe a company would even think about this large increase. In Camden County wages are low and food and fuel prices are still increasing. Many in our complex are on limited incomes and can’t afford this outrages increase. I don’t think a10-15% is out of the question. Please help us on this matter |
| P202400097 | 8/9/2023 10:49 AM | Confluence Rivers is claiming it has made various investments in our water and sewer systems and is now requesting a 151.4% increase to the water rate and 74.5% increase to the sewer rate. My objections are as follows: (see attached pdf) |
| P202400303 | 1/8/2024 8:30 AM | "I think its uncalled for that our water/sewer rates jumped so drastically. Our bill went from around $40 every month to $120 a month. While I do agree an increase was needed, it should have been done in phases and not all at once. People on fixed incomes are already struggling just buy groceries and pay other bills. I do know that politics were involved and feel this was completed with a handshake before the public were ever informed of a meeting, then the meeting is in the middle of the week and we have to work to afford living. You need to listen to the people before you listen to another suit. " |
| P202400304 | 1/8/2024 8:41 AM | "I am very dissatisfied with the astronomical rate increase of water and sewage within the Terre du Lac community, as myself and hundreds of other residents believe the increases should be more gradual over a period of several years. We are also extremely disappointed in the PSC for allowing such an increase, while blatantly ignoring the numerous oppositions against the proposed increased. We would like to ask for the rate increase to be rescinded immediately, as many homeowners will be left with no choice but to have delinquent accounts due to such a high increase. It would not surprise me if legal action is taken against the PSC. " |