Current Date/Time: 12/22/2024 5:09:54 AM
Linked Consumer Comments
SR-2024-0105
Docket Sheet Help
Consumer Comment No. Date Filed Consumer Comments
P202400389 3/29/2024 10:22 AM it is insane to increase water 142.5% and sewer 11%. low income people cannot afford this. a lot of us is struggling now. this is crazy.
P202400390 3/29/2024 10:23 AM it is insane to increase water 142.5% and sewer 11%. low income people cannot afford this. a lot of us is struggling now. this is crazy.
P202400391 3/29/2024 10:24 AM it is insane to increase water 142.5% and sewer 11%. low income people cannot afford this. a lot of us is struggling now. this is crazy.
P202400398 3/29/2024 3:50 PM This rate is insane. It will literally push people out of bolivar. Liberty is already charging an astronomical amount of money for water and wastewater. This increase will make our water payments near the same amount that the people of California pay. The people of Bolivar barely are making ends meet due to the astronomical prices of rent and utilities ( by liberty). This will greatly impact many people in town to where they can not afford to pay this or live here
P202400402 3/30/2024 7:27 AM Liberty Utilities should not be allowed to raise rates of sewer further. Their takeover of water and sewer services from the City of Bolivar was full of bad decisions and mistakes. I received bills from Liberty after 1 year of water/sewer service with them, showing I had used multiple millions of gallons of sewer per month. It took over three months to resolve. The excuse I was given was their billing and meters were not compatible and were reading my residence incorrectly. I still have documentation regarding these bills. I have been unable to use their online services to check water/sewer usage or pay my bill since they took over water/sewer services. Meters are rarely read and usage is commonly estimated, resulting in inaccurate billing.
P202400410 3/30/2024 2:52 PM They are taking advantage of the fact that they are our only option for sewer services. The increase they want is outrageous.
P202400414 3/31/2024 8:26 AM These rate hikes are a big hardship for my family and neighbors. Last month my total liberty bill was tripled. There are only 2 in-house. $710.36.
P202400417 3/31/2024 8:48 PM I am contesting the request made by Liberty to increase the Sewer (Wastewater) rates for the City of Bolivar, Missouri for 2.2%. While I do agree that they probably DO need to make an adjustment to aid in the repairs needed to the wastewater treatment plant that they acquired from the City of Bolivar, I feel as though it should be a smaller % to start with (Maybe .75 - 1% this year) and work up slightly from there. Our city has numerous low income / fixed income citizens, and this increase would put an undue stress on their abililty to maintain their homes.
P202400420 4/1/2024 7:21 AM Please accept this email as my protest to the proposed rate increase by Liberty Utilities. I believe it to be too drastic of increase for the people of Bolívar. Many are retired on a fixed income, young students on a limited income as well as young families living from check to check. I think more Bolivar public comment is warranted. The information shared on 2020 by Tracy Salgle (former Bolívar City Administrator), now an employee of Liberty Utilities and the current rate increase request is a quite different.
P202400460 4/1/2024 10:01 AM Liberty is a monopoly and price gouging the citizens of Polk county. This needs addressed.
P202400506 4/1/2024 8:28 PM Please do NOT let them raise rates at this ridiculously high level!! Most people are struggling just to put food on the table and this is most definitely going to cause more harm and leave many residents without water! I plead with you to deny them this thievery!! Liberty Utilities already charge way more than what is reasonable. This action is beyond reasonable and during a time that people struggle to provide basic necessities.
P202400581 4/3/2024 10:05 AM We have lived at this address over 5 years and with only 2 exceptions, , used under 2000 gals each month. It would be an unfair, unjust and price googing hardship to charge a minimum of 5000 gals, when we don't use it. We are disabled seniors in low income housing and no increase is valid for this company. Liberty is a large Canadian company that has plenty of investment money without my stipend.
P202400651 4/4/2024 11:10 AM Customer called and said she thought it was ludicrous. She has a fixed income, which makes it even more difficult to pay payments.
P202400697 4/17/2024 8:55 AM Customer called and stated that it is a small village. They charge more for sewer than for water. Most people cannot afford more than $100. We must put an end to this insanity. Something's not right.
P202500643 9/4/2024 4:54 PM Customer called to say he was against it. Nothing has gone properly since they upgraded their billing system. It's taken them several times to receive their bills. Their customer service is not excellent. The company is inherently flawed. They should work on updating their systems before asking for more money. His most recent charge totaled $64.00, which included $42.00 for sewer and $15.00 for gas delivery. Right present, everything is becoming increasingly expensive due to inflation. This is extremely poor judgement on their part.