Current Date/Time: 12/22/2024 5:01:39 PM
Linked Consumer Comments
GO-2024-0214
| Consumer Comment No. | Date Filed | Consumer Comments |
|---|---|---|
| P202400330 | 1/29/2024 9:59 AM | See attached |
| P202400762 | 6/11/2024 10:12 AM | Mr. Usher stated that he is dissatisfied with the customer service he has received from Spire regarding billing and meter data he requested multiple times during a billing dispute. He stated that the company should easily be able to provide him with detailed meter data since he now has an AMI meter but his request for the information was ignored multiple times. |
| P202500271 | 8/9/2024 3:02 PM | Look at these reviews - https://www.yelp.com/biz/spire-energy-st-louis?osq=spire&sort_by=date_desc This is an exploitative parasitic corporation that is NOT fulfilling it's duty to the community. DO SOMETHING. https://old.reddit.com/r/StLouis/search?q=spire&restrict_sr=on&sort=relevance&t=all More complaints on top of complaints. It's time to do something about Spire. *See attachment for links to complaints he is referring to. |
| P202500759 | 9/19/2024 8:49 AM | The lack of customer service and the way that customers are passed around to multiple employees is ridiculous. It's almost impossible to get anyone to follow up or it takes weeks to do so or getting the PSC |