Current Date/Time: 3/31/2025 7:44:18 PM
Linked Consumer Comments
EE-2025-0084
| Consumer Comment No. | Date Filed | Consumer Comments |
|---|---|---|
| P202501830 | 3/10/2025 8:00 AM | Regarding Evergy's request to remove the requirement to knock before disconnecting service. I recently helped an elderly man who forgot to pay his bill by talking to his son who paid the bill and promised to take control of his father's electric bill. I gave a single mother time to cancel an OFF order after her ex-boyfriend called to cut off the service. I helped a man keep his lights on when his ex-wife kept calling to disconnect the power. All of these customers would have been shut off without a thought if we didn't knock first. I have found and reported hot service lines on the ground at vacant houses. And stood by to keep other people away from danger until linemen came to fix the problem. (See attached PDF) |