Current Date/Time: 4/19/2025 1:25:42 AM
Linked Consumer Comments
GR-2025-0107
Consumer Comment No. | Date Filed | Consumer Comments |
---|---|---|
P202500886 | 10/25/2024 11:50 AM | Consumer is opposed to Spire procedures for inspecting gas meters. He set up an inspection but was unable to make the appointment. When he called to change the inspection, the company was inflexible, claiming the inspection was overdue. As a result, the consumer had to take off a day of work to allow access to his meter or face disconnection, including a new appointment and charge to reconnect service. |
P202500901 | 10/29/2024 11:37 AM | "I am emailing to update you on this situation involving Spire. A couple of weeks ago, Spire sent someone to my home to disconnect my gas service. I called Spire as they had known for the last six months that this was in the process of being resolved and, until such time, I was paying my bill except for $100 that I believe was overcharged. I finally reached a supervisor who was willing to look at the numbers and they confirmed that Spire had in fact overcharged me. When Spire changed my meter in January of this year, they entered the last meter read wrong.* See attached for full comment |
P202500930 | 11/8/2024 11:05 AM | "Spire is scheduled to be at my home, 6601 Waterman Avenue, 63130, to do a safety inspection of their meter. I appreciate they will be doing this. However, the "Window for Service" they gave me is "7:30 AM till 4:30 PM." This is beyond unreasonable as I, and I’m sure most of their customers, cannot stay at home all day waiting for this kind of service." *See attached for full comment. |
P202501005 | 11/20/2024 2:17 PM | Dear Sir or Madam: I do not understand why dealing with you organization is like pulling teeth from a Hippo..." * Please attached for full comment. |
P202501237 | 12/24/2024 9:39 AM | I am writing to vehemently oppose Spire's rate increases. The People are FED up with being strangled by rising costs, when too many are already struggling to meet their basic needs! With all due respect, the Mo Public Service Commission, needs to stop allowing these monopolies from putting Profits over Customers! (See attached pdf) |
P202501265 | 12/31/2024 10:03 AM | I Strongly oppose. Spire is not doing a good enough job to justify a pay increase or a rate increase. I also should not be charged to opt out of smart meters. 25% of the population is electromagnetically sensitive, these smart meters emit harmful radiation. They affect our health, safety and welfare in a negative way. |
P202501300 | 1/7/2025 12:20 PM | "https://missouriindependent.com/2025/01/06/missouri-bills-would-let-utilities-use-projections-to-set-rates-may-increase-prices/ What the heck are you guys doing. This is a Spire scam under your noses! |
P202501662 | 1/29/2025 12:22 PM | "The additional charges on my bill are ridiculous. The additional charges are more than my actual gas usage.. $82.51 in charges/fess and $71.90 in gas usage! I am a senior citizen on a fixed income and this is really hard to keep up with. Please eliminate some of these fees." |
P202501813 | 3/6/2025 9:46 AM | Spire charges outrageous fees. They also want to charge $30 fee for not wanting a smart meter. This should be illegal. |
P202501879 | 3/11/2025 4:08 PM | The customer called and stated that they had gotten two late fees. They most recently received the bill on February 20th, and it was due on the 24th. Spire confirmed that the mail is running late. They said they could do it online or over the phone. They are dyslexic. They were able to get the late fees waived, but not for the next one. |
P202502011 | 3/21/2025 2:38 PM | "The Spire utility company have been over charging their customers for the use of a natural resource and abused the power they have over their customers. We are being charged $20.00 just for being a paying customer, treated us as a entity with shares/ownership/partnership because we became responsible for a purchase/change that was made within the company without notification nor vote from their “customers”. "*See attached for full comment. |
P202502068 | 3/27/2025 11:59 AM | "I am a Spire customer who needs help with my outrageous bill in which Spire is charging me double just for delivering the gas to the unit. Moreover, they stated that this is smth that is regulated by your body which is allowing them to rip me off. I am being charged double the charge for delivery plus other charges, taxes, pipeline upgrades, WNAR and the actual gas. These charges are bogus and made to take advantage of the general population and require the state to help me and stop this extortion. If the public service commission has approved these outrageous fees then they should never represent us the people or any consumer and should all be expelled from this disgraceful institution. " |
P202502151 | 4/12/2025 8:22 PM | I am writing to express my strong opposition to Spire Missouri's proposed rate increase in case File No. GR-2025-0107. As a resident of MO, I am deeply concerned about the financial burden this increase would place on consumers, especially during these challenging economic times. Many Missourians are already struggling with the rising costs of living, including housing, groceries, and healthcare. The proposed rate increase would exacerbate these financial pressures, particularly for households already burdened by high utility bills.The increase, which may seem modest, can be significant for those already facing financial hardship. Given these concerns, I urge the MPSC to consider the financial well-being of MO residents. Thank you. |
P202502160 | 4/14/2025 8:20 AM | I am a current Spire customer, I am opposed to the rate increase GR-2025-0107. |
P202502161 | 4/14/2025 8:27 AM | I would like to urge you to reconsider the significant increase that is being proposed. An increase of 14% - 15% is well outside the range of what most households are able to afford today. This is well beyond the current inflation rate, as very far above the salary increase that most local customers have received. We are a household of first responders, and our annual increases, if any, are never above 3%. (See attached PDF) |
P202502163 | 4/14/2025 8:40 AM | I'm responding to the rate increase proposal for Spire as I'm unsure I'll be able to attend a public hearing. Based on my research, Spire reported net income of ~$236M in fiscal 2024. This reflects an increase over fiscal 2023 of $34M. The requested increase would seem to double their net income to almost $500M, all other variables held equal. Given Spire's strong financial position, a rate increase does not seem justified. The citizens of Missouri should not be charged to increase shareholder profits. I'm not in favor of a rate increase and am curious why the state would allow this increase. |
P202502165 | 4/14/2025 8:43 AM | Dear Public Counsel, This is too much of an increase for homeowners. Please stay within normal wage increases of no more than 4 to 5%. Everyone knows how much prices have gone up and wages have not kept up. It’s irresponsible for Spire to request such a large increase. Furthermore, geopolitical reasons have already pushed winter gas prices to new highs. (See attached PDF) |
P202502167 | 4/14/2025 8:46 AM | I am submitting this communication to voice my non support of the proposed increase by spire. I've grown weary of all the companies wanting to continue to take money from the consumer as opposed to increased fiscal responsibility. I am sure there's areas within the company that could stand some belt tightening. You can't continually just keep taking. People like me that are retired and on a fixed income cannot continue to bear all this burden. |
P202502168 | 4/14/2025 8:49 AM | To Whom It May Concern, I am writing to express my deep concern and frustration regarding the announced 15% increase in gas rates. As a resident and consumer, I find this sudden and significant increase extremely unfair, especially in the current economic climate. (see attached PDF) |
P202502169 | 4/14/2025 8:59 AM | To Whom This May Concern: I am offended that Spire is requesting a increase of 14%. These types of requests need to stop and they need to learn about sticking to a budget. They can not always expect the public to bail them out by always increasing our bills. The citizen's can not constantly approve an increase. I worked for over 45 years and did with very minimum to no raises each year. I suggest they look within their organization to find ways to save money to do the things that they need to do. Thank you for listening. |
P202502173 | 4/14/2025 10:20 AM | Please let the records show that both my wife & I are against the proposed increase by Spire. This 15% increase by this fall is outrageous. We are both retired seniors living on a tight fixed income. We use less gas than ever before in our lives, but pay more more for gas than we ever did in our lives. |
P202502175 | 4/14/2025 10:23 AM | Please let the records show that both my wife & I are against the proposed increase by Spire. This 15% increase by this fall is outragious. We are both retired seniors living on a tight fixed income. We use less gas than ever before in our lives, but pay more more for gas than we ever did in our lives. Our vote is NO Spire increases please! |
P202502189 | 4/14/2025 11:33 AM | My wife and I received a letter over the weekend discussing the proposed 15% increase Spire is requesting for their services this fall. We are retired and on a fixed income. We have not budgeted for “crazy” high increases like these. While we understand their need to recover infrastructure investments, inflationary costs, increased cost of service and weather impacts, we cannot afford to “bleed out” these kinds of increases. With things continuing to increase, we ask that you do not grant these wishes and keep the price increase at or below the going rate of inflation. Thank you |
P202502191 | 4/14/2025 11:36 AM | I've recently moved to the downtown area of Saint Charles in the Hidden Oaks subdivision. I'm curious what "infrastructure improvements" Spire has identified that they need additional funding for. They've recently been blocking off areas near the entrance to our neighborhood to do some sort of maintenance or replacement of lines, and they've just been crudely filling in the previously cement sidewalks they dig up with asphalt and spilling it everywhere. It looks atrocious and it's already falling apart. I've seen many other spots around saint Charles this is happening and if they can't put it back to at least the condition they found it in, frankly they can't afford to make the repairs. (See attached PDF) |
P202502192 | 4/14/2025 11:38 AM | I reside in Arnold, MO I've received notice Spire Missouri has filed for a rate increase request of 14 % As you're aware this rate increase follows on the heels of Ameren Missouri requesting a rate hike increase of 15.7 %. Collectively the average resident would realize an increase of over $30.00 per month. In the big scheme of things $30.00 per month seems like a manageable dollar amount, however for many it is a lot. Spire revenue increased 13% in 2024 with a revenue of 110.5 million Ameren revenue increased 4.9% in 2024 with revenue of 7.62 billion It is my hope your commissions will deny both utilities requests.I feel they are doing OK.. |
P202502195 | 4/14/2025 12:02 PM | Opposes rate increase. Rates are already high enough. Would like the PSC to deny Spire's request. |
P202502196 | 4/14/2025 12:08 PM | "I think this is a bad time for the company to be asking for an increase due to the economic climate. I have been in this area for 16 years and I don't see that they've done any infrastructure in this area so for them to put those costs on the backs of all customers; I am not for that. I am retired and on a fixed income." |
P202502198 | 4/14/2025 12:25 PM | I completely disagree with a higher rate for my gas bill. PEAK TIME SPIRE already collects a lot more money from Peak Time. 5 AM to 9 AM and 5 PM to 9 PM. Off-peak hours are from 9 AM to 5 PM and 9 PM to 5 AM. GROCERIES If my paycheck jumps from $12/ hr to $15/ hr, due to inflation, that's only really $30 extra per 10 hours. However, food prices are $2 more. That's an extra $20 per 10 items or $40 per 20 items, etc.. (See attached PDF) |
P202502199 | 4/14/2025 2:07 PM | "I don't understand these catastrophic increases. How can they justify them? Maybe don't take so much of a bons!" |
P202502200 | 4/14/2025 2:11 PM | "I am retired and on social security. I only received a 2% increase in my social security. Now Spire wanting 14-15%?! All of these increases are criminal! Spire had a revenue of $2.5 Billiion last year 2024. I might have to file a lawsuit." |
P202502201 | 4/14/2025 2:14 PM | "I hope they make accommodations for seniors especially ones that are handicap. I am on a VERY fixed income. This will too much for the people. Many of us are already concerned about having to give up food or turning the heat on." |
P202502203 | 4/14/2025 2:21 PM | " I do not want this increase. $14/month is a biggy especially when you're on social security and a fixed income. " |
P202502206 | 4/14/2025 2:32 PM | *See attached for full comment |
P202502211 | 4/14/2025 2:41 PM | "Good morning! As a senior citizen the proposed increase is not something we can easily manage. The $14 increase may not seem much to some but that’s a lot to our older citizens. Can’t they do better with money management? Thanks " |
P202502212 | 4/14/2025 2:47 PM | "I am a disabled combat veteran and on SSI and if things keep going up, I will have to sell my house. I am very frustrated how everything is going up. I have lived in my house for so long and now may lose my house. I fought for our country and this is not right. |
P202502213 | 4/14/2025 2:50 PM | "All of these increases are going to kill of the senior citizens. They are going to have to choose between meds, food, utilities, etc. This is getting out of hand. 14-15% increase?! I received $33 increase in my social security but did I see it? No with everything else increasing! When are they going to open their eyes?" |
P202502214 | 4/14/2025 2:51 PM | Hello, Id like to voice my opinion on this increase. If there are already funds being collected under the Infrastructure System Replacement Surcharge (ISRS) the amount needed is already being funded. We should not have to pay more for something that is already planned and in the budget. I disagree with this increase. Funds should be allocated where they were intended to go in the first place. Its not our responsibility to pay more when we have already paid into this. Thanks, Heather |
P202502215 | 4/14/2025 2:53 PM | "$14/mo is too much. I am barely making it as it is! Spire has ZERO ways of helping people that are struggling. I would like to rip them a new one and I will do whatever it takes to make them stop" |
P202502220 | 4/14/2025 3:06 PM | This proposed increase of approximately 15% is well above the inflation rate. Please examine the Spire administrative and executive salaries (and bonuses) and ensure that those are reasonable. |
P202502221 | 4/14/2025 3:08 PM | Please tell us how handing over every rate increase requested by utility companies, who routinely make millions in profits. The PUBLIC gets no choice to buy electricity or gas from those who hold these monopolies. People are struggling as groceries are sky high, etc. So jacking up utility prices makes sense to the so-called PSC?! |
P202502223 | 4/14/2025 3:14 PM | I would like to urge you to reconsider the significant increase that is being proposed. An increase of 14% - 15% is well outside the range of what most households are able to afford today. This is well beyond the current inflation rate, as very far above the salary increase that most local customers have received. We are a household of first responders, and our annual increases, if any, are never above 3%. To increase utilities by multiples of what most of us receive, not only puts our household at a disadvantage, it also ignores any accountability on the part of the utility to challenge their budgets as consumers are forced to do. **see attached for full comments |
P202502224 | 4/14/2025 3:17 PM | So Ameren is begging for more money, and now Spire is. Must be nice to push the rate increases on the public rather than having the CEO and the other executives of these money-hungry companies take a pay cut. Spires' CEO earns $5 million dollars a year. Privilege at its best. Public hearings are just a formality, and the rate increases will just be pushed through. It is a really sad world we live in..... |
P202502225 | 4/14/2025 3:20 PM | "The last thing we need now is an average $15 a month increase when we have a rogue insane federal government running over middle class Americans. The Missouri government is no better. Soon everything will cost more and taxes will increase to accommodate billionaires in need. No to Spire increases." |
P202502226 | 4/14/2025 3:22 PM | "Please NO. Spire just had an increase. Old people like me are going to have to choose between food and meds. I don't think they need another increase since they just got a huge one." |
P202502227 | 4/14/2025 3:25 PM | "I have received the notice of the proposed rate increase Spire is requesting. I understand that Spire must increase rates $236 million in order to stuff the pockets of their CEO and top executives. They must really work hard to deserve a 14% increase. I wonder how many of their customers have received a 14% increase to their salary. I can tell you that all the other senior citizens on Social Security like myself never get an increase like that. If this increase is approved I can guarantee you that there will be an older senior citizen who will either turn their furnace down real low or don't eat properly or can't afford their medicine just to pay the gas bill. *See attached for full comment. |
P202502228 | 4/14/2025 3:26 PM | I received a notice from Spire stating they are requesting a rate increase. As a senior citizen and disabled veteran on a fixed budget this increase will put a burden on me. What is Missouri doing to help people like me? |
P202502229 | 4/14/2025 3:27 PM | I object to the approval of this increase for two reasons: 1. There is no explanation of any need for an increase other than the desire for more funds. 2. Given the current financial instability of our country and possible effect upon citizens, any increase in the cost of living should not be possible at present. |
P202502230 | 4/14/2025 3:28 PM | *See attached for full comment |
P202502234 | 4/14/2025 4:09 PM | *See attached for comment. |
P202502237 | 4/14/2025 4:40 PM | I am on SSI and I cannot afford any increase. I've only been in their service territory for 2 years and have nothing good to say about their service. These industries need to take the elderly customers into consideration." |
P202502238 | 4/14/2025 7:58 PM | The customer, who is on a fixed income, pays $76 monthly. If his bill exceeds $100, he won't be able to afford it, as he only has about $150 left for groceries after covering other expenses. |
P202502241 | 4/15/2025 8:01 AM | "I oppose this increase. Senior citizens on a fixed income cannot afford this increase. This will make me have to give up a medication to afford my utility bill. " |
P202502245 | 4/15/2025 8:24 AM | Do not approve this increase. I am not for it at all. |
P202502247 | 4/15/2025 8:32 AM | "This increase couldn't be happening at a worst time, especially for seniors. I got a very small increase in my social security and my Medicare also went up. We've been losing ground for the last couple years and it's just getting worse. I can't handle an increase." |
P202502249 | 4/15/2025 8:38 AM | " I am 77years old and can't afford any increases. I need knee surgery. After paying bills I am only left with $250/mo to live on out of my social security. They are always bragging on TV about how much they make and I'm going to have to give up food or meds." |
P202502251 | 4/15/2025 8:49 AM | I am appalled at Spire's request for another rate increase for infrastructure upgrades.Why is it the consumers who always must flip the bill and not those profiting off of us such as Spire itself or it's stockholders?! I'm on SSI and currently on a budget plan with Spire.Last year my budget billing went from 45$ a month to 65$ a month,nearly a 50% increase! What have they been doing with the money from last year's increases? More greed from a multi billion dollar industry,when will it stop?! Please don't allow them to do this,don't they think there are enough poor people and seniors struggling to get by AND trying to stay warm through the winter months already? When is enough enough? |
P202502252 | 4/15/2025 8:51 AM | The last thing we need now is an average $15 a month increase when we have a rogue insane federal government running over middle class Americans. The Missouri government is no better. Soon everything will cost more and taxes will increase to accommodate billionaires in need. No to Spire increases. |
P202502253 | 4/15/2025 8:54 AM | "We just went through a rate in crease and my average bill went up on average $30 a month from 2023 to 2024. I am sure it is easy to show they need it, but do they really? Unless they show a lot of cost savings and reduce waist to improve their financial situation they can’t prove it. It’s Time they have to really show what they are doing to reduce cost before they should get an increase. I had to cut expenses in 2025 to pay my increase in all utilities and taxes to afford the utility companies increase, they should to. My opinion is that the MO Public Service Commission should decline their increase. |
P202502254 | 4/15/2025 8:55 AM | I am writing as a concerned Missouri resident and Spire customer to express my strong opposition to Spire Missouri’s proposed natural gas rate increase currently under consideration by the Missouri Public Service Commission. *See attached for full comments |
P202502255 | 4/15/2025 8:57 AM | I am writing to urge your office to stand firmly against Spire Missouri’s proposed natural gas rate increase currently under review by the Missouri Public Service Commission. *See attached for full comments |
P202502256 | 4/15/2025 9:00 AM | "I am against the Spire rate increase at this time. While everything else cost wise is skyrocketing making it extra difficult to survive monthly bills Please don't let them increase more now. Please let the world calm down & adjust to the new administration tariffs that may or may not benefit the American people. Please don't let them jump on the "screw the customers, cause they want big pay raises" theory. Please wait at least a year & see if our economy is better!" |
P202502257 | 4/15/2025 9:01 AM | This simple .35 to .54 per 1000 kw doesn't say anything. The percentage increase is what determines an actual cost. Who uses just 1000 kw? Last I knew of, Spire was requesting a rate increase of 14% then jumped it up to 30%. With a common summer or winter usage charge of $250 to $400 the rate would be $325 to $520. I am just using simple math and a 30% increase. I see misleading information in the equations used. |
P202502258 | 4/15/2025 9:04 AM | I am writing with regards to GR-2025-0107 Spire's proposed rate increase targeted for autumn 2025. I am a St Louis resident and customer of spire for more than 5 years. *See attached for full comments |
P202502262 | 4/15/2025 9:18 AM | How in the world are people on social security supposed to pay our bills . The cost of living , groceries etc has gone up drastically. We only received a 2.5 percent increase in social security. Please do not approve this rate increase . We are already making tough choices about health care, groceries medications . Now we get to be cold all winter!? What a shame . It will be blood on someone’s hands when old people start freezing to death . How about a 2.5 percent increase like seniors got ! |
P202502263 | 4/15/2025 9:23 AM | See attached for Comments |
P202502264 | 4/15/2025 9:25 AM | As a Missouri resident. I strongly oppose another rate hike. The spire should have use its already large profits to improve their service and other things. |
P202502265 | 4/15/2025 9:26 AM | "Is there a rational provided by Spire for raising rates, given the current administration’s stated objective to “drill baby drill”, increase energy production and reduce energy costs? …or is the idea that their desired increase in profits is $290 million ‘more’ than the expected increase in revenue from the increased production?" |
P202502266 | 4/15/2025 9:28 AM | See attached for comments |
P202502267 | 4/15/2025 9:30 AM | I already pay more in what you call delivery charges then I do for gas. I am an older woman on a fixed income how do you expect people my age to continually pay your bogus increases. I find this 14% rate increase ridiculous. You are making it to where just basic household necessities are going to be more than anyone can afford. This is total corporate greed |
P202502268 | 4/15/2025 9:31 AM | I find this 14% gas rate increase ridiculous. It is corporate green and puts undue hardship on citizens who are already under duress just trying to put food on their table. We already pay a substantial charge in what your company is calling delivery charges and now you want to raise gas rates again. Do you publish the bonuses your CEOs make. Maybe you should take that increase out of their bonus |
P202502269 | 4/15/2025 9:33 AM | "I am writing to express my strong concern regarding the proposed rate increase by Spire Missouri Inc., Case No. GR-2025-0107. As a residential customer, I find the suggested 14% increase — approximately $14 more per month — to be excessive, especially given that natural gas rates have already risen significantly in recent years.In fact, over the past five years, natural gas bills for end consumers have nearly doubled. Spire Missouri has already implemented substantial rate increases in 2022 or 2023. Adding another major hike now, during a period of inflation and economic pressure, will place an even greater burden on working families. ..*See Attached for full comment. |
P202502270 | 4/15/2025 9:33 AM | I don't think Spire should be allowed to pass on operating cost again. These plans should have been included in the last rate hike. These ongoing request for higher pricing can not and should not be passed on to consumers who can not absorb more of their operating expenses. I vote that this proposal be denied |
P202502271 | 4/15/2025 9:36 AM | My vote is no. Spire has been granted several rate increases since they have taken over. Their customers cannot afford to keep warm based on the gas rates and yet they request another increase. I will be contacting Josh Hawley in reference to this request. |
P202502272 | 4/15/2025 9:37 AM | "I am writing to strongly oppose Spire Missouri’s proposed rate increase under Case No. GR-2025-0107, which seeks to raise residential gas rates by approximately 14% or $14 per month. This proposal is out of touch with the economic realities that Missourians are facing and reflects a disturbing pattern of utilities placing profit above people."..*Please see attached for full comment. |
P202502274 | 4/15/2025 9:44 AM | "It is difficult for me to justify a 15% increase in natural gas from Spire when my Social Security cost of living increase in 2026 is anticipated to be around 2.2%! How am I supposed to pay for this unrealistic increase on top of all of the other necessary inflationary items such as food, gasoline and medical care? Please do not allow this increase to be awarded to Spire as you will be a retired citizen yourself someday." |
P202502277 | 4/15/2025 9:58 AM | "Last year Social Security increased 1.5%. As a social security recipient, we cannot continue to make ends meet with increases such as the 14% Spire is asking. I understand their costs have gone up, however, I seriously doubt their costs have gone up as much as senior citizens cost of living has. I therefore request that this increase NOT be approved. " |
P202502279 | 4/15/2025 10:02 AM | "I'm writing to submit a comment against the price increase for Spire Missouri Inc. With everything else going up, that's the last thing we all need as consumers. Prices the company have to pay for gas should go down as we tap into our natural resources for gas now that Trump is in office. " |
P202502281 | 4/15/2025 10:08 AM | hello I just wanted to share how hard it is for seniors who are a FIXED income to keep up with all of these price increases on everything. Please help thanks anne |
P202502282 | 4/15/2025 10:20 AM | "These companies are already rich; how rich do they need to be? We cannot afford an increase." |
P202502283 | 4/15/2025 10:20 AM | I just cant afford it !!!! I'm a retired senior on a fixed income and pay $70 per month for a single person. Seems too high as it is. *See attached for full comments |
P202502285 | 4/15/2025 10:49 AM | "I am old, have had a stroke and on just $900/mo social security. Why do you keep doing this? Why can't you say NO? No one gives us a raise. This is going to start effecting my health. Ameren is also raising rates. What about us old people? I only received a small increase in my social security but Spire and Ameren are going to take it plus some. I am totally against this increase." |
P202502288 | 4/15/2025 10:53 AM | " I am 78yrs old and don't get around very well so I will not be able to attend the meetings. My heat/gas bill triples over the last 2 years. My furnace is the only thing that uses gas. It's getting so bad I don't think I'll be able to afford it. The delivery charge is absolutely ridiculous! Spire doesn't deserve an increase. Older people can't afford another increase." |
P202502290 | 4/15/2025 10:58 AM | " I am against the increase and hope they do not get it." |
P202502292 | 4/15/2025 11:03 AM | "I am appalled at Spire's request for another rate increase for infrastructure upgrades. Why is it the consumers who always must flip the bill and not those profiting off of us such as Spire itself or it's stockholders?! I'm on SSI and currently on a budget plan with Spire. Last year my budget billing went from 45$ a month to 65$ a month, nearly a 50% increase! What have they been doing with the money from last year's increases? More greed from a multi billion dollar industry, when will it stop?! Please don't allow them to do this, don't they think there are enough poor people and seniors struggling to get by AND trying to stay warm through the winter months already? When is enough enough?" |
P202502297 | 4/15/2025 11:46 AM | "It never ends. I don't see any major projects that would warrant an increase. It should not be approved." |
P202502298 | 4/15/2025 11:57 AM | "I am vehemently against Spire's rate increse! They increased profit 13% last year, use that money instead of continuously increasing rates! Nobody can afford another assault from Spire! NOBODY!! I'm sick of greedy corporations milking the public instead of using their own ghastly over-charged rates already. There has to be an end to the greed." |
P202502299 | 4/15/2025 11:59 AM | "It is not a good time for an increase. Not with everything being too high already." |
P202502304 | 4/15/2025 12:14 PM | "I just cant afford it !!!! Im a retired senior on a fixed income and pay $70 per month for a single person. Seems too high as it is. I dont keep my heat at a high temperature...67°or 68° during coldest times in winter and 66° at night. That is within the suggested temps from the gas company.All 3 utilities want to raise the prices...very bad timing considering the economy. Also, i dont believe we should pay for companies up grades etc. That is part of the expense of being a company. I dont pay for food or gas prior to going to the location to purchase said food or gas. Same applies to utilities. Its bad enough that we pay a significant base price just for having the service and then the cost as read on the meter. NO INCREASE. |
P202502305 | 4/15/2025 1:08 PM | " I want to vote against this increase. My delivery charge is more than my usage and that's just crazy!" |
P202502307 | 4/15/2025 1:20 PM | "14% is way too much. I can't do that! NO! I am retired and on a fixed income." |
P202502308 | 4/15/2025 1:24 PM | I don't think Spire should be allowed to pass on operating cost again. These plans should have been included in the last rate hike. These ongoing request for higher pricing can not and should not be passed on to consumers who can not absorb more of their operating expenses. I vote that this proposal be denied |
P202502310 | 4/15/2025 1:30 PM | I am writing to both of your offices to ask that you REJECT the rate increase proposed by Spire Energy of Missouri per their letter sent in April 2025. (See attached PDF) |
P202502311 | 4/15/2025 1:30 PM | "How in the world can they have the audacity to ask for an increase right now?! It's infallible! They don't have to do this now. People can't go to the store and are having to choose between good and meds. They are ridiculous asking for another increase. It's greed! I just don't understand." |
P202502312 | 4/15/2025 1:33 PM | Please do the right thing and deny a rate increases to all utility companies. According to https://www.snopes.com/news/2022/09/15/us-is-becoming-a-developing-country-on-global-rankings-that-measure-democracy-inequality/ In its global rankings, the United Nations Office of Sustainable Development dropped the U.S. to 41st worldwide, down from its previous ranking of 32nd. Under this methodology – an expansive model of 17 categories, or “goals,” many of them focused on the environment and equity – the U.S. ranks between Cuba and Bulgaria. Both are widely regarded as developing countries. (see attached PDF) |
P202502314 | 4/15/2025 1:39 PM | As residents of St. Charles County in Missouri, my wife Dee and I have received notice of Spire Missouri's proposed 15% rate increase request, which would be charged beginning in October 2025. We view any increase exceeding the annual increase in the Consumer Price Index to be exorbitant. Costs incurred by Spire for infrastructure investments and to cover the effects of weather and other uncontrollable acts should not be assessed directly upon taxpayers. |
P202502316 | 4/15/2025 1:52 PM | We are a current SPIRE customer and do not believe the 15% rate increase should be approved. While we understand the costs of doing business have possibly increased but their rates are already exceedingly high! A 15% increase is just too much especially for us on a fixed income. |
P202502317 | 4/15/2025 1:53 PM | We are a current SPIRE customer and do not believe the 15% rate increase should be approved. While we understand the costs of doing business have possibly increased but their rates are already exceedingly high! A 15% increase is just too much especially for us on a fixed income. |
P202502318 | 4/15/2025 1:57 PM | Spire is requesting a $290 million increase - NO Oh, sorry, only $236 million as they want to recategorize the "temporary" infrastructure system replacement surcharge program (TSRS) into the permanent rate structure. As usual, they trot out the same justifications.(See attached PDF) |
P202502320 | 4/15/2025 2:07 PM | The rate hike being requested by Spire should be denied. MO residents should not have to finance corporate greed. Spire request rate hikes regularly while the cost of gas decreases year after year. |
P202502321 | 4/15/2025 2:09 PM | Hello! So Ameren is begging for more money, and now Spire is. Must be nice to push the rate increases on the public rather than having the CEO and the other executives of these money-hungry companies take a pay cut. Spires' CEO earns $5 million dollars a year. Privilege at its best. Public hearings are just a formality, and the rate increases will just be pushed through. It is a really sad world we live in..... Regards Steven Rettke |
P202502322 | 4/15/2025 2:29 PM | No is my answer. You have requested and been provided a rate increase nearly every year while your customers freeze because they can't afford to pay gas bills. I am contacting Josh Hawley about this proposed rate increase. |
P202502323 | 4/15/2025 2:31 PM | Good Afternoon, We received yet another notice for one of our utility providers proposing to increase our rates. Again, as we do not have a choice in who our utility provider is, we should not be asked to pay for the infrastructure improvements. Since this company is granted a monopoly in our service area with no competition to keep costs down and likely other incentives and protections, they should bear the costs of these improvements. Thank you. |
P202502325 | 4/15/2025 2:35 PM | "I am asking the Commission not to approve this increase. I am on SSI and only get $900/month and already cannot afford the gas. This would be impossible for me to pay." |
P202502326 | 4/15/2025 2:37 PM | I do not think we need additional higher rates. This state raises everything. We are struggling as it is. |
P202502327 | 4/15/2025 2:55 PM | Why should we be paying for this increase? The price of natural gas has been going down! One month this past winter my bill was $380 and we are senior citizens and on fixed incomes. I know Spire makes money. So how can they justify these high prices? They got an increase in 2024! It's frustrating that it could go up another 14%. |
P202502328 | 4/15/2025 3:12 PM | "I oppose this rate increase. Not long ago, they raised the price I pay for natural gas. People on a fixed income are very negatively effected by these rate increases. " |
P202502329 | 4/15/2025 3:13 PM | "I am on a fixed income so $14 more a month is too much and I can't afford my gas bills now. I am 87 years old and on a fixed income. This is getting out of hand with how they are raising the rates." |
P202502330 | 4/15/2025 3:25 PM | No, no, no, no, no, no! They've got too much already. My stuff is too expensive as it is. The PSC never says NO. They have got enough and spend too much. |
P202502331 | 4/15/2025 3:26 PM | Is Spire aware of the BLS consumer price index? The CPI in Missouri is slightly lower than the national CPI. Spire is seeking an enormous 14%-15% rate increase when the CPI has fluctuated between 4% and 7% for the past several years. Just like Spire, I have infrastructure costs also. I replaced my roof this year. There was no damage or insurance coverage. It was just routine replacement for which I planned and paid out of pocket. Why does Spire want a rate increase of between 375% to 214% of the CPI? Will PSC force Spire to pay for my roof? Is PSC doing its job or are you in the pocket of Spire. Please reject or reduce Spire’s request to the annual CPI so you can protect consumers and not corporate buddies! |
P202502332 | 4/15/2025 3:28 PM | "I am against this increase. Also, the only meeting close to me is in downtown KC during rush hour. why can't there be a meeting out in eastern Jackson County?" |
P202502333 | 4/15/2025 3:36 PM | "I am against this increase. Everything keeps going up except my income. I work 2 jobs and I am a single mom of 2. We are barely floating by. I can't afford food. This has to STOP! |
P202502334 | 4/15/2025 3:39 PM | I am concerned about the impact of the proposed rate hike on seniors living on a fixed income (such as my parents-in-law). If there was a way to mitigate that impact, it would be much appreciated. As a non-senior myself, I would be willing to take on the some of the extra responsibility in my bill. |
P202502336 | 4/15/2025 4:11 PM | As a single senior citizen on a fixed income, and given the way our economy is tanking, I can't imagine adding any new charges to my monthly bills. I am hopeful that you consider some relief for senior citizens on fixed incomes in your new rate structures. Thank you for your consideration. Sincerely, Kathleen Lee |
P202502337 | 4/15/2025 4:26 PM | I urge the Commission to decline the requested rate increase from Spire Missouri Inc. We already pay a high enough rate as it is. The Infrastructure System Replacement Surcharge is just a fancy term for an additional bogus charge to the bill that we are paying now. And Spire wants more. It's ridiculous. My winter gas bill is by far the highest utility bill I pay and if we have a harsh winter, it will be even more. I seriously doubt that the additional $14.00 per month is accurate. It will probably be much higher. The price of everything has gone up; my Jackson County property and real estate taxes have gone up; inflation is up, but my income is the same. Tell Spire NO! |
P202502338 | 4/15/2025 4:42 PM | Hello- My comment/question regarding the Spire proposed rate increase is: is the CEO and higher executives of Spire profiting from this increase or will it be a net zero, meaning the increase meets the demand of the labor involved. Utility companies shouldn’t profit off of consumers. |
P202502339 | 4/15/2025 4:45 PM | Spire Missouri wants to increase consumer rates by 14%. As a publicly traded utility, I would suggest that Spire lower the amount of dividends it pays out to its investors instead of bilking the consumer to create the $236M it seeks. This is a common sense way to control costs and keep rates manageable for consumers. Please add my comments to the official record for this case. Thanks, |
P202502340 | 4/15/2025 5:00 PM | To the Missouri Public Service Commission: I am an AP Microeconomics teacher in St. Louis, and I am a customer of Spire. I am unable to attend one of the public hearings, but I here offer my comments to the PSC: When I teach students about utilities, I explain that natural monopolies such as Spire are often price-regulated so as to maximize social welfare while preserving the ability of the firm to earn a normal economic profit. In the absence of such price regulation, these sorts of monopolies--again, Spire-- take advantage of their market power to raise rates beyond what is efficient so as to return value to shareholders. However, society is as a whole worse off when we allow this. (See attached PDF) |
P202502341 | 4/15/2025 7:38 PM | The average person is suffering increased housing and food and property tax rates. We cannot take increased gas rates as well. You are supposed to represent us and serve us, not big corporations. Spire had $81.3 million in income this first fiscal quarter of 2025. They do not need more money; meanwhile, the people you represent cannot afford these increases. Do not approve the increased rate. |
P202502342 | 4/15/2025 10:37 PM | I am attaching my comments opposing the rate increase in the attached word document. |
P202502343 | 4/16/2025 7:31 AM | Can we please not allow Spire to increase rates? Missourians can't get ahead. We get a 2% raise, then utilities go up 7x what our raise was. I feel like Evergy was approved twice in 2 years to increase rates. This is getting out of hand. These companies make millions as it is. They're not going to hurt. |
P202502344 | 4/16/2025 7:33 AM | I got a notice in the mail about the proposed rate increase. It was addressed from Spire and everything about it made it appear like it was junk mail. Based on that, I don’t trust them. There would be a huge benefit from having their customers not informed, which would be easy to accomplish by making sure the customer thinks they’re getting junk mail. Please factor that into your decision-making. Thank you. |
P202502345 | 4/16/2025 7:38 AM | To whom it may concern, I received notice today from Spire concerning a rate increase. I am unfortunately a customer of Spire and I cannot support a rate increase. My wife and I are of limited funds and any further increase in energy costs will be extremely detrimental to our wellbeing. Please, please consider not approving any rate increases at this time. Regards, |
P202502346 | 4/16/2025 7:44 AM | To the MO PSC and OPC: The natural gas prices are already a huge burden stressing our budgets. I don't think a lot of us consumers can handle an increase for a long, long time. We have already taken huge budget hits in recent years. Just say "NO!" |
P202502347 | 4/16/2025 7:47 AM | I am writing in regard to the proposed increase by Spire Gas. We do not have options when it comes to gas service in the Kansas City area. We have to have Spire. A bit of a monopoly. They are requesting a rate increase at a time when our economy and families are struggling to even meet the most basic of needs. $14 additional cost per month is a lot of money to many families. Is it really necessary at this time? Perhaps one might look at the revenues of Spire. They are profitable. Do they need to be more profitable at the expense of their customers? (see attached PDF) |
P202502348 | 4/16/2025 7:51 AM | I don't have any questions, but would like the decision-makers to consider our current administration's actions related to tariffs, lost jobs, and how that has or will result in higher prices for consumers on most of our basic needs. Groceries and fuel are already entirely too high. We should not be buying eggs from Aldi at $4.79 per dozen or Hy-Vee/Price Chopper at $8.00 to $11.00 per dozen. We should not be making life's decisions at the fuel pump (do I get gas or pick-up my pharmacy?). (See attached PDF) |
P202502349 | 4/16/2025 7:54 AM | I'm in receipt of the notification from the PSC regarding Spire Missouri's rate increase request. I just wanted to provide ASC with my reaction to the rate increase: (See attached PDF) |
P202502350 | 4/16/2025 8:07 AM | I recently moved to Kansas City, MO from Kansas around a year ago. Today, I received a notice in the mail regarding Spire's request to increase the rates. They state this would equate to a $14 increase in the bill. They provided a list of public hearing dates. However, I am unable to attend those hearing due to work conflicts. I see I can write to you in lieu of attending a public hearing. I understand that in the current environment that costs of materials and labor has increased due to inflation. However, there are issues that cause concern about this significant price hike. (See attached PDF) |
P202502351 | 4/16/2025 8:11 AM | As a long time customer of SPIRE and a Missouri resident and a voter, I highly object to a rate increase of any percent. But 14%?? I am 74 years old and on fixed income, if you want to call Social Security an income, and can barely squeak out a 2 or 3% increase a year. I don't know when SPIRE last raised their rate, but I would bet it was not 7 or 8 years ago. I would love to see what a different energy company would charge me. Oh, but wait, it's a freaking monopoly, and that goes on forever in every single utility. How about you try to make SPIRE live on the same percent of increase that every senior customer has to settle for? That's all I got. |
P202502352 | 4/16/2025 8:12 AM | I do not agree with the proposed increased rate. I am against it going forward |
P202502353 | 4/16/2025 8:17 AM | As a customer of Spire Gas Company and resident of Poplar Bluff, MO I am sending these remarks regarding their rate increase proposal in Case #GR-2025-0107. I am totally opposed to this increase proposal and do not feel it is warranted. Customers over several utility companies are always and frequently requesting the PSC grant their requests without giving the people any consideration. In nearly every case where companies request the PSC to grant their requests, always gets granted. It is time to consider people and their difficulties trying to live and pay their bills and REJECT these ill-gotten gain requests. (see attached PDF) |
P202502354 | 4/16/2025 8:19 AM | "This year is an assessment year. DCI has approved increases in homeowner's insurance, and now Spire is asking for a rate increase along with many other utility bills going up. My suggestion is to have the commissions communicate and coordinate. There is no sense in hitting families/citizens of Missouri from all angles all at once with a barrage of increases. " |
P202502355 | 4/16/2025 8:24 AM | We are responding to the mailing you have sent out for the Proposed Increase. This is no way affordable for families with large square footage homes and/or a two story. This is crazy, we need to think of families struggling to make a living with some working two or more jobs just to put food on the table, let alone to supply them with shoes and clothing. (see attached PDF) |
P202502356 | 4/16/2025 8:25 AM | We are responding to the mailing you have sent out for the Proposed Increase. This is no way affordable for families with large square footage homes and/or a two story. This is crazy, we need to think of families struggling to make a living with some working two or more jobs just to put food on the table, let alone to supply them with shoes and clothing. (see attached PDF) |
P202502357 | 4/16/2025 8:42 AM | "I am thinking about going all electric if the rates keep going up. We need to get up to speed and tap into the free energy that is available to us. We the people have the power to change the world. Companies need to retain the consumers by being reasonable in pricing for utilities. " |
P202502358 | 4/16/2025 8:42 AM | See attached for comments |
P202502359 | 4/16/2025 8:48 AM | I am not able to make it to the Spire hearings and I am sure my comments do not matter to any of you but I am going to say it anyway, this is ridiculous. I may get a 2-3% annual raise at work per year, (this year I did not get one) yet Spire as well as all of the other utilities and taxes can increase whatever they want, whenever they want. 14% is absolutely ridiculous. How much more can people take.. I do not agree with this proposal, it would be nice if you were looking out for the public |
P202502360 | 4/16/2025 8:51 AM | First let's start with the letter you mailed out. Nice and inconspicuous of you to send looking like every other peice of junk mail that ends in my mailbox. This could have been done an a post card to make sure people see it and don't just throw it away so that you can have little to no resistance. Second, let's talk about the credits and lifting of sanctions to help you make cheaper energy. *See attached for full comments |
P202502361 | 4/16/2025 8:54 AM | I am a resident of Poplar Bluff, MO and customer of Spire Gas Company. I am in receipt of letter regarding Spire Gas Company requesting a rate increase in Case # GR-2025-0107 *See attached for full comments |
P202502362 | 4/16/2025 8:57 AM | See attached for comments |
P202502365 | 4/16/2025 9:02 AM | See attached for comments |
P202502366 | 4/16/2025 9:05 AM | See attached for comments |
P202502367 | 4/16/2025 9:10 AM | Thank you for the opportunity to submit public comment on the subject line rate increase. *See attached for full comments. |
P202502368 | 4/16/2025 9:12 AM | I strongly oppose the increase in the Spire gas rates under GR-2025-0107. The PSC needs to reject the proposed increase. |
P202502369 | 4/16/2025 9:13 AM | I am writing to express my strong opposition to Spire Energy’s request for a rate increase. The proposed increase will place an undue financial burden on me and many others in my community, especially those on fixed incomes or with limited resources. With the rising cost of living and stagnant wages, an additional increase in utility costs is unreasonable and unaffordable for many Missourians. I urge the Commission to reject this rate hike. |
P202502370 | 4/16/2025 9:17 AM | Why not? The price of everything else is increasing why not raise every users’s rate by an incredible 15%. I know my salary didn’t go up. The % increase of my 401K didn’t go up by 15%. Only costs. We wouldn’t want a monopoly of our gas service to lose out on making another $200 million. How about they cut costs or optional items like the rest of us? |
P202502371 | 4/16/2025 9:21 AM | Hello, I am against the proposed rate increase by Spire. Utility rates are already high despite engaging in weatherization programs, and reducing the amount of natural gas consumed. If Spire is unable to deliver service without a rate increase, then another company should be allowed to bid for the work. Let us not oppress the poor any further. Thanks, |
P202502372 | 4/16/2025 9:24 AM | Dear MO PSC: I am unable to attend a public hearing on the subject because I work full time, so I am submitting these comments. A 15% rate increase is unacceptable. Please provide some reasonable executive summary of Spire's justification of this rate. A giant report prepared by Spire will not satisfy this request. I imagine most employees got raises in the 3-4% range in the last 12 months if they got anything at all. The rate proposed by Spire is harmful to those on a tight budget, my children and parents come to mind. We all contribute to the state's economy, why is Spire justified such a high increase? I look forward to hearing from you and hope this rate is defeated. Gerald A. Beckmann |
P202502373 | 4/16/2025 9:29 AM | "Spire's proposed increase is grandiose. I get it they joined a project but it's not that impressive to warrant 14%. The price of the commodity is not that high, it's all about the infrastructure. They are not treating the customers well. 14% is silly. I do not agree with this increase. |
P202502376 | 4/16/2025 9:33 AM | " I am very much against this increase. I am on a fixed income and cannot afford it." |
P202502377 | 4/16/2025 9:38 AM | "I am already on a payment plan because I am on social security disability. If Spire gets this increase, I guess I'll just have to do without gas." |
P202502379 | 4/16/2025 9:40 AM | "Why isn't it going down? The cost of oil is going down so natural gas should be going down as well instead of going up. I am against this increase." |
P202502380 | 4/16/2025 9:44 AM | As a Kansas City area Spire Customer, here are my comments regarding the proposed rate increase. Can you not? I know that’s a pretty big ask for a private corporation to NOT choose the money-grubbing option, but this is a PUBLIC UTILITY. What are people who are already scraping by as is supposed to do with an average of $15/month increase to their gas price? Go without hot water? Go without heat in the winter? Anyone who green-lit this decision never spent a day in their life wondering where their next meal was coming from, much less had to choose between groceries and paying one’s utility bill. Maybe think about tightening the belts around your own enormous waists before telling the starving masses that they stand to lose a couple pounds. |
P202502381 | 4/16/2025 9:45 AM | We are 73 with very little income. We are not able to pay the billls we have now, and increasing our gas bill will really bury us in more debt that we can't pay. I would support this increase if we had any money to pay it. I think the proposed rate increase should be denied |
P202502382 | 4/16/2025 9:47 AM | We are 73 with very little income. We are not able to pay the billls we have now, and increasing our gas bill will really bury us in more debt that we can't pay. I would support this increase if we had any money to pay it. I think the proposed rate increase should be denied |
P202502383 | 4/16/2025 9:48 AM | "Gas prices already skyrocketed. These utility companies are gouging the American people. I have never paid this much for gas as I have this year. They are trying to get these in place before Trump's policies kick in to help lower things. This needs to be shut down quick till we see what his policies do. " |
P202502384 | 4/16/2025 9:49 AM | I do not support Spires rate increase of 14% annually as its much higher than current rate of inflation. |
P202502388 | 4/16/2025 9:57 AM | I am writing to submit my comment for the recent Spire rate hike request. Enough people are already experiencing a tight budget and feel that 15% is too much. I believe all utilities rate increases should be capped at no more than 5% every ten years. They don’t need to advertise on TV or sponsor anything since almost no one has no choice in another provider so they should be barred from this kind of spending and other ways they spend money foolishly. That just makes working families struggle that much more. Because of the essentials that utilities are they should be heavily restricted on what and how they spend their money with all of these rate increases. (See attached PDF) |
P202502389 | 4/16/2025 10:13 AM | "We are against this rate increase. It would be great if this could be pushed off a year or two until prices on groceries, gas, and the cost of living comes down. An average of $14.00 per customer doesn't seem like much but to a family that is stretching every dollar, $14.00 could help a lot on their grocery bill to feed their kids or to a senior citizen choosing between bills and medicine. Our wish is that Spire will find other ways to cut costs or put off this increase for a while. " |
P202502390 | 4/16/2025 10:17 AM | "I oppose this rate increase. This is detrimental to the people who are on fixed incomes." |
P202502391 | 4/16/2025 10:27 AM | "What are seniors to do? We are on fixed incomes! I had my furnace set at 74 all last winter and froze and still had a $400 bill one month. There's got to be a stop to this. It's ridiculous. I don't think they need it." |
P202502392 | 4/15/2025 | Toi is on a fixed income and cannot afford a rate increase. Costs are already high enough and for those on fixed incomes they are not getting enough increase to offset costs with inflation. She would like the PSC to deny Spire's rate increase request. |
P202502394 | 4/16/2025 10:48 AM | "I am writing to express my strong opposition to the proposed increase in natural gas rates. As a customer and concerned community member, I believe that raising rates at this time would place an undue financial burden on households and small businesses, especially given the current economic pressures many are already facing."* See attached for full comment. |
P202502395 | 4/16/2025 10:58 AM | "I am a user of Spire. I advocate no increase at this time due to the economic situation that we are currently in. there is too much uncertainty in the short- and medium terms to increase our public services, esp. Spire. I ask that the Commission reject the rate increase for at least 2 or more years until the economy settles." |
P202502396 | 4/16/2025 11:03 AM | "This really bothers me. What do you think happens when they increase rates 14%? The city gets a windfall in taxes as well. They don't talk about that. They should make a law that when utilities increase they should roll back the taxes. I am against this increase." |
P202502397 | 4/16/2025 11:10 AM | " I strongly oppose the increase in the Spire gas rates under GR-2025-0107. The PSC needs to reject the proposed increase." |
P202502398 | 4/16/2025 11:16 AM | "This is no way affordable for families with large square footage homes and/or a two story. This is crazy, we need to think of families struggling to make a living with some working two or more jobs just to put food on the table let alone to supply them with shoes and clothing. I just can’t fathom you even considering this proposal when you can see month to month families and seniors struggling to pay their monthly gas bill now and/or they are so far behind you are possibly having to consider shutting the gas off. This is so sad with food prices going up and up and generally the cost of everything now. Sure hoping you will think of the hard working families and seniors and shut down this rate increase. "*See attached for full comment |
P202502399 | 4/16/2025 11:25 AM | "Bills are high enough as it is. The rates should go down not up." |
P202502400 | 4/16/2025 11:29 AM | "I am against the proposed rate increase by Spire. Utility rates are already high despite engaging in weatherization programs, and reducing the amount of natural gas consumed. If Spire is unable to deliver service without a rate increase, then another company should be allowed to bid for the work. Let us not oppress the poor any further. |
P202502401 | 4/16/2025 11:32 AM | "A 15% rate increase is unacceptable. Please provide some reasonable executive summary of Spire's justification of this rate. A giant report prepared by Spire will not satisfy this request.I imagine most employees got raises in the 3-4% range in the last 12 months if they got anything at all. The rate proposed by Spire is harmful to those on a tight budget, my children and parents come to mind. We all contribute to the state's economy, why is Spire justified such a high increase? I look forward to hearing from you and hope this rate is defeated." |
P202502402 | 4/16/2025 11:33 AM | " I am not for the increase. I am on a fixed income. Spire just got an increase. How do you expect people to live? They are saying it's to fix this and that but never actually do fix anything. So where is all that money going?" |
P202502403 | 4/16/2025 11:34 AM | "Gas already went up a month ago. I hope they don't raise it up again." |
P202502404 | 4/16/2025 11:36 AM | "Thank you for the opportunity to submit public comment on the subject line rate increase. But let's be honest. This is merely a legal formality and MO PSC is going approve the request regardless of public opposition. My feedback is these energy empires should take a look at their money management, particular the ridiculous multi-million dollar salaries and benefit packages they pay their CEOs and other C-level executives and be embarrassed they are are asking for customers, every-day Missourians, to pay $236 million when millions of dollars go out the door every year to their own employees. We had a rate increase less than 2 years ago, and they are asking for ANOTHER ONE???? Please vote NO. " |
P202502405 | 4/16/2025 11:36 AM | "People are already struggling to pay their bills and getting shut off. 14% is unheard of and going to really take people down." |
P202502406 | 4/16/2025 11:39 AM | I strongly oppose any increase in Spires charges. It’s robbery to increase customers prices, which are already unfairly high. I pay more in customer charges/ delivery fees and all these made up fees than for the usage itself. The usage of actual gas that I pay for is essentially 1/3rd of my entire bill. It’s absolute insanity that anyone allows this to happen. Spire is robbing its customers and there’s essentially nothing anyone can do about it. Disgusting that they are applying to increase profits by $300 million more dollars. It’s simply unfair and wrong. |
P202502407 | 4/16/2025 11:50 AM | We have received Spire’s “Notice of Local Public Hearings and Request for Comments Regarding Proposed Increase – GR-2025-0107”. We are unable to attend a public hearing. We are senior citizens living on a fixed income and we object to any increase by Spire. Thank you. Harold and Sharon Barron. |
P202502409 | 4/16/2025 1:17 PM | "No! I do not think they need another increase. They just got a big one last year. They don't need anymore. I'm an older lady. If these keep going up I'm going to have to start choosing between food and my meds." |
P202502410 | 4/16/2025 1:18 PM | "Rates are already too high. I'm barely making it. I can't afford this increase." |
P202502411 | 4/16/2025 1:33 PM | " I am reaching out because Spire Missouri plans to increase our bills by 14%. This is a significant increase with no justification provided. They did not give any examples of how they will improve service. In this economy, people cannot afford this increase. Please do not approve. " |
P202502412 | 4/16/2025 1:37 PM | " I am writing this email in regard to a proposed rate increase by Spire., I implore you to decline this proposed increase in rates. *See attached for full comment. |
P202502413 | 4/16/2025 1:41 PM | "Why not? The price of everything else is increasing why not raise every users’ rate by an incredible 15%. I know my salary didn’t go up. The % increase of my 401K didn’t go up by 15%. Only costs. We wouldn’t want a monopoly of our gas service to lose out on making another $200 million. How about they cut costs or optional items like the rest of us? |
P202502414 | 4/16/2025 1:44 PM | "Any increase is costly. I am 88yrs old and don't want to pay anymore than I can afford." |
P202502415 | 4/16/2025 1:48 PM | I am totally against any rate increase! Already pay high bills and if rates continue to rise no one will be able to afford then what is going to happen? Think the $20.00 monthly rental fee for the meter is ridiculous. Was not notified of being charged for the meter. |
P202502417 | 4/16/2025 2:06 PM | "am writing to express my feedback and comments regarding Spire Energy's request for a rate increase. I want to express my strong opposition to Spire Energy’s request for a rate increase. The proposed increase will place an undue financial burden on me and many others in my community, especially those on fixed incomes or with limited resources. With the rising cost of living and stagnant wages, an additional increase in utility costs is unreasonable and unaffordable for many Missourians. I urge the Commission to reject this rate hike." |
P202502418 | 4/16/2025 2:07 PM | I find the rate increase percentage absolutely absurd, the way the economy is going and the way everything has been going for you to increase your rates is absolutely absurd. I hear by rebuke and dispute the rate increase and I am not okay with it so I would like a clear explanation, and a very good explanation as to why you think I should pay more for not changing my style of living |
P202502419 | 4/16/2025 2:09 PM | "I strongly oppose any increase in Spires charges. It’s robbery to increase customers prices, which are already unfairly high. I pay more in customer charges/ delivery fees and all these made up fees than for the usage itself. The usage of actual gas that I pay for is essentially 1/3rd of my entire bill. It’s absolute insanity that anyone allows this to happen. Spire is robbing its customers and there’s essentially nothing anyone can do about it. Disgusting that they are applying to increase profits by $300 million more dollars. It’s simply unfair and wrong. " |
P202502420 | 4/16/2025 2:10 PM | To the MO PSC and OPC: The natural gas prices are already a huge burden stressing our budgets. I don't think a lot of us consumers can handle an increase for a long, long time. We have already taken huge budget hits in recent years. Just say "NO!" |
P202502421 | 4/16/2025 2:20 PM | "I am writing to express my opposition to the proposed rate increase by Spire Missouri under case number GR-2025-0107. At a time when many households are already facing high utility costs and economic uncertainty, this increase would place an undue burden on Missouri residents. Spire’s most recent financial disclosures indicate the company maintains sufficient financial strength and liquidity to operate effectively without placing additional strain on ratepayers. Given this position, the proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge the Commission to carefully scrutinize this proposal and prioritize affordability and accountability in its decision-making." |
P202502422 | 4/16/2025 2:26 PM | "I am writing to express my opposition to the proposed rate increase by Spire Missouri under case number GR-2025-0107. At a time when many households are already facing high utility costs and economic uncertainty, this increase would place an undue burden on Missouri residents, additionally, they increased their rates only 5 months ago. Spire’s most recent financial disclosures indicate the company maintains sufficient financial strength and liquidity to operate effectively without placing additional strain on ratepayers. Given this position, the proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge the Commission to carefully scrutinize this proposal and prioritize affordability " |
P202502423 | 4/16/2025 2:29 PM | I wish to oppose the proposed 15% rate increase Spire is requesting. For those of us seniors living on a fixed income, this increase is exorbitant. Our Social Security benefits are certainly not going to increase in an amount sufficient to offset this. I would suggest Spire review its operations more closely and find ways to reduce their costs and propose a more reasonable rate adjustment. |
P202502424 | 4/16/2025 2:29 PM | "I am writing to express my vehement opposition to the proposed rate increase by Spire Missouri under case number GR-2025-0107. It is absolutely unconscionable that during a time when many households are already facing high utility costs and economic uncertainty that Spire would consider an increase. This increase would place an undue burden on Missouri residents, additionally, they increased their rates only 5 months ago." *See attached for full comment. |
P202502425 | 4/16/2025 2:31 PM | "I read it. The proposed 15% increase references only residential customers. Will this affect commercial customers as well? Would increase affect usage rates or just 15% of the account cost only?" |
P202502426 | 4/16/2025 2:35 PM | "I wish to express my strong opposition to Spire Missouri's proposed rate increase (case number GR-2025-0107) due to the negative impact it would have on consumers. Many families in Missouri are already finding it difficult to manage high utility costs in the current economic climate. Imposing another rate increase, particularly so soon after the hike implemented just five months ago, would exacerbate these financial pressures significantly. Spire's reported financial health suggests the company is capable of maintaining its operations without this additional burden on its customers. From a ratepayer perspective, this proposed increase feels less like a necessary adjustment and more like an opportunistic charge."*See Attached |
P202502427 | 4/16/2025 2:42 PM | "I wish to comment on the proposed increase to my Spire bill, scheduled to be imposed in October 2025. If $54 million of the proposed $290 million increase is already being collected, why the request for that full amount?" *See attached for full comment |
P202502428 | 4/16/2025 2:53 PM | "We are writing to express our strong opposition to the proposed 14% increase in gas rates. As senior citizens living on a fixed income, we are deeply concerned about the burden this increase would place on our already stretched household budget." *See Attached for full comment |
P202502429 | 4/16/2025 2:58 PM | "I am 89 years old. I think if Spire feels the need it then we need to do what is necessary to keep gas coming to our homes." |
P202502430 | 4/16/2025 3:00 PM | "I am writing to express my opposition to the proposed rate increase by Spire Missouri under case number GR-2025-0107. Many families are already facing high utility costs and economic uncertainty and this increase would place an even more burden on them. Spire’s most recent financial disclosures indicate the company has the financial strength to operate effectively without this rate increase on ratepayers. As such this proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge the Commission to carefully examine this proposal and prioritize affordability and accountability in its decision-making in these difficult economic times." |
P202502431 | 4/16/2025 3:01 PM | "A lot of people can't afford this, I know I can't afford it." |
P202502432 | 4/16/2025 3:05 PM | "I am writing to express my opposition to the proposed rate increase by Spire #GR-2025-0107. At a time when many households are already facing high utility costs and economic uncertainty, this increase would place an undue burden on Missouri residents, additionally, they increased their rates only 5 months ago. Spire’s most recent financial disclosures indicate the company maintains sufficient financial strength and liquidity to operate effectively without placing additional strain on ratepayers. Given this position, the proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge you to carefully scrutinize this proposal and prioritize affordability and accountability in its decision-making." |
P202502434 | 4/16/2025 4:20 PM | I am writing as a concerned Missouri resident to strongly oppose the proposed gas rate increase. Gas prices are already a significant expense for many households, and any additional increase would place an even heavier burden on families and individuals who are already struggling with the rising cost of living. Heating our homes and cooking meals are basic necessities—not luxuries—and making them more expensive is both unfair and harmful. At a time when so many Missourians are working hard just to make ends meet, I urge you to stand with the people of this state and reject this proposed rate hike. Our public utilities should serve the public good, not prioritize corporate profits. Thank you for time and thoughtful consideration. |
P202502435 | 4/16/2025 4:22 PM | I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502437 | 4/16/2025 4:28 PM | Dear Missouri Public Service Commission and Office of the Public Counsel, I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502438 | 4/16/2025 4:31 PM | I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502439 | 4/16/2025 4:34 PM | I am a customer of Liberty Utilities. I have concerns with their billing practices. This month I have received 11 of the same bill for my primary residence at 923 E Harrison St Republic MO. Those 11 bills have the same amount due and due date. In addition I have received one bill with different information. I had previously spoke with their billing department (a few months ago) because I was not receiving bills and then ended up having to pay a very large amount all at once. Something is not right about their billing, and the people in customer service are not able to specifically identify the problem or give any solutions. This seems very concerning and worthy of investigation. (see attached PDF) |
P202502440 | 4/16/2025 4:37 PM | Once again, a monopoly Utility asking for a rate increase. I am sure you will give them some of an approval as always and then later they will ask for another. So eventually they get it all just not at once. Why don't you ALL stand up and deny them. (see attached PDF) |
P202502441 | 4/16/2025 4:37 PM | Dear Missouri Public Service Commission and Office of the Public Counsel, I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502442 | 4/16/2025 4:38 PM | For those of us seniors living on a fixed income, a rate increase of approximately 15% seems exorbitant! Is there any possibility that our Social Security benefits will increase accordingly? Of course, not! I think Spire should examine its operations more closely and reduce the proposed rate increase to something that their customers can live with. Thank you for your consideration. |
P202502443 | 4/16/2025 4:40 PM | They have a monopoly where they have crept up costs according to their stock profile. Just a few short years ago their brand new CEO was congratulated by having their most profitable year ever. Instead of gouging customers without choice and paying dividends while firmly patting themselves on the back they can throw some of that back into their own business like everyone else. I condemn spire and all fossil fuels. We should be moving to renewables. |
P202502444 | 4/16/2025 4:44 PM | As a Saint Louis citizen and forced customer of Spire, do not let them increase their rate on us. The increase in the cost of bills for my family is raising far quicker than our wages and I think I can speak for most people in that aspect. Please deny their request. |
P202502447 | 4/16/2025 4:56 PM | I would like to offer my opinion on the proposed 14% rate increase. The letter states that for the average residential customer, the proposed increase would be approximately 15% or $14 per month. I shouldn’t have to point that a 14% increase is much more than the average resident will see their base pay rise this year. For those on a fixed income, many of whom are struggling with double digit property tax rate increases, $170 a year may mean having to cut other basic items and services that they are ill equipped to manage without. (see attached PDF) |
P202502448 | 4/16/2025 5:01 PM | I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502449 | 4/16/2025 5:02 PM | I am contesting the rate increase for the Above! ABSOLUTELY NOT! It's bad enough they get to charge more in Summer when too hot and Winter when it's too cold! GIVE ME A BREAK! Do other entities get more money, let's say, At Christmas when workers are wore out from so many transactions? NO Do Restaurants get more money on Holidays because they get busier? NO Why do you get to charge more because of demand? Shame on you! I wish I could contest in person, but I am unable to, due to life's responsibilities. |
P202502450 | 4/16/2025 5:04 PM | I am writing to express my opposition to the proposed rate increase by Spire. At a time when many households are already facing high utility costs and economic uncertainty, this increase would place an undue burden on Missouri residents. Spire’s most recent financial disclosures indicate the company maintains sufficient financial strength and liquidity to operate effectively without placing additional strain on ratepayers. Given this position, the proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge the Commission to carefully scrutinize this proposal and prioritize affordability and accountability in its decision-making. Thank you for your attention to this matter. |
P202502451 | 4/16/2025 5:05 PM | I am writing to express my opposition to the proposed rate increase by Spire. At a time when many households are already facing high utility costs and economic uncertainty, this increase would place an undue burden on Missouri residents. Spire’s most recent financial disclosures indicate the company maintains sufficient financial strength and liquidity to operate effectively without placing additional strain on ratepayers. Given this position, the proposed increase appears less a matter of necessity and more a case of opportunistic cost-shifting. I urge the Commission to carefully scrutinize this proposal and prioritize affordability and accountability in its decision-making. Thank you for your attention to this matter, |
P202502452 | 4/16/2025 5:11 PM | I believe this Spire rate hike for a multi-million dollar company is very pathetic and not in the best interest of any of the consumers. I would like to know has Spire done anything to help this state or its citizens? Do they not make enough profits off our hard-earned money we work for? (See attached PDF) |
P202502453 | 4/16/2025 5:13 PM | if Spire is a public utility, then their mission is to provide necessary services for citizens, without a need to turn a profit. if Spire is a private for profit business entity, then some years, your don't make a profit because circumstances changed. some years you make a profit but it is not necessarily a greater profit than the previous year. prices have not gone down for anything since Jan 20 for we the consumers. we don't have more and more and more income to pay more and more for every item we buy. utilities are NOT optional- we cannot eliminate them from our budget. and there is no competitor to provide a better deal. NO MORE RATE INCREASES!!!!! |
P202502454 | 4/16/2025 5:14 PM | I do not want this tax increase! We are paying the tax hike now from the last time and my bill has doubled. It’s ridiculous, I am on a fixed income and my bill is too expensive as it is. Thank you for letting me express my opinion and concern. |
P202502455 | 4/16/2025 6:52 PM | Hello, I received a notice that Spire is seeking to increase their rate. I currently have 3 rental properties in Kansas City, Missouri. While this increase would only impact me when my properties are vacant, it would negatively impact my tenants by making their utilities more expensive. Many people are struggling with inflated prices for just about everything. This does not need to be another example of these higher prices. On behalf of any Kansas City residents that become tenants of my properties, I request that this rate increase be rejected and that the rate remains as it is today. Thank you. |
P202502456 | 4/17/2025 7:51 AM | "Are you guys seriously going to let every single one of our utility companies ask for a 15% increase this year?!! The greed of these companies is astounding! Every single year one or several of them is begging for money and every single time you guys go ahead and approve them. The water company literally held you guys hostage with this whole, "it's either 15% now or 75% increase tomorrow" nonsense, or whatever lame crap they proposed last year. "*See attached for full comment. |
P202502459 | 4/17/2025 7:59 AM | "We are firmly against any and all increases to Spire Missouri Inc (and its affiliates) rates, surcharges and revenues. Therefore, we are also against the approximate 14% or $236/$290 million or 15% or $14 per month rate increases (we do not support an increase of any amount). The current funds Spire collects should be plenty to cover infrastructure investments and inflationary costs (due to increased cost of service, weather events, conservation impacts, etc). Spire Missouri, Inc. should manage its budget more efficiently, plan better and cut back on executive salaries. Asking customers to pay more is not in our best interests and we do not agree with the increase. " |
P202502460 | 4/17/2025 8:06 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits .I urge you to reject this rate increase. |
P202502461 | 4/17/2025 8:10 AM | I'm writing to express my strong opposition to Spire Missouri's proposed 14% rate increase ($236 million). This would raise the average residential bill by approximately 15% or $14 monthly, creating a significant financial burden during already challenging economic times. While I understand infrastructure investments are necessary, this increase seems excessive. Many Missouri families, including mine, are struggling with rising costs across all sectors. I urge the PSC to thoroughly examine this request and consider more reasonable alternatives that balance Spire's needs with consumers' financial realities. |
P202502462 | 4/17/2025 8:13 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits .I urge you to reject this rate increase. |
P202502463 | 4/17/2025 8:18 AM | "I received a notice that Spire is seeking to increase their rate. I currently have 3 rental properties in Kansas City, Missouri. While this increase would only impact me when my properties are vacant, it would negatively impact my tenants by making their utilities more expensive. Many people are struggling with inflated prices for just about everything. This does not need to be another example of these higher prices. On behalf of any Kansas City residents that become tenants of my properties, I request that this rate increase be rejected and that the rate remains as it is today.." |
P202502464 | 4/17/2025 8:22 AM | "I am writing once again to voice that I do not want my elected officials to approve rate increases from ANOTHER utility company. Like I said in the email below when Evergy lobbied to increase rates, if Spire cannot responsibly run their business with the money they have and will continue to profit from, being the monopoly they are, they do not deserve a dime more from Missourians." *See attached for full comment. |
P202502465 | 4/17/2025 8:25 AM | "So, your going to increase our gas price by a whopping 15%! If this is a necessary increase, then the corporation should DECREASE it's bottom line, and upper management (and all salaried employees) should DECREASE their pay and perks by the same amount. This action is only fair; SPIRE. and all corporations, should enact the same strategy. SPIRE may find that this action may offset necessary increases and decrease the percentage increase to it's captive consumers. FAIR is FAIR if an increase is justified then let's all participate; CORPORATIONS, UPPER MANAGEMENT, and salaried employees. Don't just pass it all down to the consumers. " |
P202502466 | 4/17/2025 8:27 AM | "As a citizen living in Missouri, who has already been subjected to incredible utility rate increases, I would plead that you vote no to Spires request for a 14% rate increase. We are already struggling to get by, and with something essential and non-negotiable like a utility, we can't afford to continue increasing the rates to put money back in the pockets of already very profitable executives. Please consider your citizens above the bottom line. " |
P202502467 | 4/17/2025 8:30 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase." |
P202502468 | 4/17/2025 8:34 AM | "This spire rate increase is ridiculous. 14%?? I am completely against this. I live in independence, MO, and this would really hurt me and so many others financially. That’s $200 a year This is outrageous " |
P202502469 | 4/17/2025 8:39 AM | "In the area where we live, our costs for housing, taxes, groceries, and other essentials are rising. Ameren is also seeking a rate increase that will directly affect us. We have two young children and my wife works part time while taking care of them. We work hard to provide a stable environment for our children, and this increase will put an undue strain on us and many other families in our community like us. Heat is not a luxury, it is a necessity in the increasingly cold winters here in Missouri. This rate increase is an unnecessary burden for families like us. There must be another solution to this situation. For the sake of families who live in St. Charles, please reconsider this rate increase." |
P202502470 | 4/17/2025 8:53 AM | *See attached for comment. |
P202502471 | 4/17/2025 8:59 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase." |
P202502473 | 4/17/2025 9:06 AM | To file a rate increase for a public company to make more profit is unethical. Especially when consumer have no other choice for their gas supplier. They are forced to pay whatever rates are set by one entity. If there was competition that would be different. Spire's makes plenty of revenue and a $290M increase is absurd. Someone utilities need to be regulated on what they can charge the public and this request for rate increase should be denied. |
P202502474 | 4/17/2025 9:08 AM | "These requests seem to be an all too familiar practice with these utility companies. It seems every year, the residents of Missouri are asked to reach into their pocketbooks & pay more for their services. 14% seems to be quite an increase!!! Did Spire lose 14% of their profits? I'm pretty sure that they, in fact, made a profit. It's time that someone representing the residents of Missouri, stood up to these multi-million dollar utility conglomerates & said no more!!! " |
P202502475 | 4/17/2025 9:23 AM | "I recently received notice of Spire Missouri’s proposed rate increase under case GR-2025-0107, which seeks to raise residential rates by approximately 14%, or $14 per month. As a customer, I’m writing to express serious concern and request further information regarding the justification for this increase. While the filing references infrastructure investments and inflationary pressures, the size of this proposed hike—especially when coupled with prior ISRS surcharges—feels excessive and burdensome. Many Missourians are already navigating increased living costs across the board. Adding another $14 per month for a basic utility service like natural gas is not a small matter for households trying to make ends meet..."*See attached |
P202502476 | 4/17/2025 9:26 AM | "I am 73 and live on a fixed income. When everyone keeps getting raises and increases and with inflation my dollar amount keeps going down. No rate of investment of my money provides a 14% increase so I am slowly losing buying power. It's time to STOP increasing and increasing for no good reason. Find a way to REDUCE COSTS. Increase and increase is all everyone seems to want to do and that increases inflation and reduces the dollar value. It's time to cut costs and cut costs. WORK SMARTER and be MORE EFFICIENT " |
P202502477 | 4/17/2025 9:54 AM | "Asking for a 14% increase is ludicrous. The customers aren't getting a 14% increase in their pay so this is crazy; especially when they just received an increase in 2022. It doesn't appear that the PSC is doing their jobs for the citizens. |
P202502478 | 4/17/2025 9:54 AM | "I am linking to a subreddit from concerned Missouri residents regarding the proposed rate increase. I ask that you please take the time to listen to Missourian concerns." https://urldefense.com/v3/__https://www.reddit.com/r/missouri/s/TgT3IcS0a9__;!!EErPFA7f--AJOw!D_zowXwnZPgl7w5mQhy8cTtByYTXFnLoaYu0wjvQdiLYwDJZA5H4A6JlzW5DQOozi5q8eqyms_Yf1g6n5NQ$ https://www.reddit.com/r/missouri/s/TgT3IcS0a9 |
P202502479 | 4/17/2025 9:57 AM | "I understand that Spire wants to increase their rates. Do they not make enough money to cover the cost of their infrastructure maintenance and improvement? We already purchase their product, are we expected to cover their expenses also? This, by definition, would make us all investors, not customers. Is Spire willing to send all of their investors a check for a cut of the profits they are making? I greatly doubt it. Please, no more unjustified increases" |
P202502480 | 4/17/2025 10:00 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration." |
P202502481 | 4/17/2025 10:45 AM | They practically doubled rates already in the last 2-3 years and they want more? Fuck them. No. I will burn every last tree in Missouri to stay warm before I give them another goddamn percent. |
P202502483 | 4/17/2025 10:53 AM | Would not object if a AUDIT justified it! |
P202502484 | 4/17/2025 10:55 AM | Don't need to increase our bills. Need to watch your spending and the employees waste. On loosing things or leaving their tools (equipment) behind on jobs. |
P202502485 | 4/17/2025 11:04 AM | I would like to know the salaries of the owners of Spire. Is it possible that perhaps a large portion of the proposed increase could be asked of them or maybe a significant percentage of their salary? An average increase of $168 a year may not seem like much to most people, but to those of us on tight, limited incomes it is a huge amount. Thank you. |
P202502486 | 4/17/2025 11:07 AM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration." |
P202502487 | 4/17/2025 11:27 AM | "if Spire is a public utility, then their mission is to provide necessary services for citizens, without a need to turn a profit.if Spire is a private for profit business entity, then some years, your don't make a profit because circumstances changed. some years you make a profit but it is not necessarily a greater profit than the previous year. prices have not gone down for anything since Jan 20 for we the consumers. we don't have more and more and more income to pay more and more for every item we buy. utilities are NOT optional- we cannot eliminate them from our budget. and there is no competitor to provide a better deal. NO MORE RATE INCREASES!!!!!" |
P202502488 | 4/17/2025 2:11 PM | "SEE ATTACHED FOR COMMENT. |
P202502489 | 4/17/2025 2:14 PM | "I'm writing to express my strong opposition to Spire's proposed rate hike. A 14% on a monthly gas bill is an exorbitant increase that will harm the most vulnerable residents of this state. There is no adequate reason for a business like Spire to charge their customers such an exploitative rate for an essential service — particularly since no alternative exists. If Spire seriously needs extra funds to provide their already mediocre service, I would kindly suggest they take some (or all) of it from CEO Steven L. Lindsey's reported $3.2 million dollars in annual compensation. " |
P202502490 | 4/17/2025 2:55 PM | "As a Missouri resident in good standing from Kansas City Missouri. I protest this rate increase on the grounds of the public continually being subjected to cover for the high cost of living at the expense of those residents that belong to the higher income bracket that enjoy no compromise to their expenses from private utilities rate increases."*See attached for full comment. |
P202502491 | 4/17/2025 2:57 PM | "These requests seem to be an all too familiar practice with these utility companies. It seems every year, the residents of Missouri are asked to reach into their pocketbooks & pay more for their services. 14% seems to be quite an increase!!! Did Spire lose 14% of their profits? I'm pretty sure that they, in fact, made a profit. It's time that someone representing the residents of Missouri, stood up to these multi-million dollar utility conglomerates & said no more!!! " |
P202502492 | 4/17/2025 4:13 PM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase." |
P202502493 | 4/17/2025 4:15 PM | "We can't afford another price increase. We could barely afford the last price increase. Please, we're begging you to not let this go through.." |
P202502494 | 4/17/2025 8:09 PM | I oppose the proposed increase. Because Spire is a public utility I believe the ability to recover from investments, as well as inflationary costs, weather and conservation impacts should be done through public taxes. |
P202502495 | 4/17/2025 8:44 PM | In an increasingly unstable job market, and with an economy showing every sign of a recession, it is imperative that utilities companies remain as affordable as possible. It is dangerous to allow prices to increase this much—an average increase of $14/mo is ridiculous on top of bills that average $100/mo or even more for surge pricing. People have a right to heat their homes with more and more unpredictable weather and record lows in the winter; to create this barrier to quality of life for working families is unconscionable. Please, do not allow this increase to affect hardworking Missourians like me, who have no choice but to rely on Spire due to monopolies and renter situations that keep us trapped. |
P202502496 | 4/18/2025 7:36 AM | "Spire Rate increase (proposed). I would like to comment: The increase seems excessive considering that 'Gas' is one of the United States largest resources. However, with inflation and employee salaries, it may be acceptable. I would like to point out that on any kind of utility rate increase, I have never seen a reduction when the raw resource becomes cheaper. So, if President Trump's efforts to produce MORE gas production, I would expect that Gas customers get a reduction in the future." |
P202502497 | 4/18/2025 7:40 AM | "I am unable to attend the public hearings regarding the Spire request to increase my gas rates. I oppose a gas price increase. The increase is too high and not affordable for me. Please vote 'no' to any rate hikes." |
P202502498 | 4/18/2025 7:50 AM | "I oppose a 15% increase on my gas bill. I live on a fixed income and only received a 2.5% increase and with groceries going up that’s been eaten up. At best they shouldn’t ask for more than a 5% increase and that’s even going to be hardship on most individuals." Sent from my iPad |
P202502499 | 4/18/2025 7:58 AM | "As a MO resident and Spire customer I’m writing to convey my opposition to the proposed gas rate increase. Gas prices are already high, and any further increase would only add to the financial pressure many households are currently facing due to the rising cost of living. Additionally, I don't see what added value we'll be receiving as 'customers' - a term I use very lightly, given we have no other options or agency in choosing our utility provider. People across the state are working hard to cover basic needs. Increasing the cost of an essential service like gas—for heating and cooking—feels both unjust and unnecessary. I urge you to put the needs of Missouri families above corporate gains. Please reject this rate hike. |
P202502500 | 4/18/2025 8:01 AM | "This is in regard to File No. GR-2025-0107, the proposal to increase rates once again for Spire Natural Gas Service. I am a Missouri resident and beyond APPALLED at the price gouging for this necessary service when so many people are already struggling to get by. I already pay hundreds a month just for one person in a small house, I literally cannot afford a rate increase, and many others will not be able to as well. Greedy Spire does not need more millions while people are suffering and struggling to get by. PLEASE DON'T DO THIS." |
P202502501 | 4/18/2025 8:07 AM | "I am very disappointed to read that Spire is asking for a $290 million rate increase. The average residential customer is already reeling with higher prices on everything, including food, utilities and gasoline. While an additional $14 a month does not sound like much, to those who are struggling to make ends meet, another $14 a month is significant. For myself, having to pay another $14 a month to Spire means $14 less I have to spend on groceries, or, I have to set my thermostat below 65F to keep the costs down. Americans and Missourians are suffering from the higher costs and pending tariffs imposed by the current presidential administration that are set up to make the big companies wealthier. Many, many people are facing,*See attached |
P202502502 | 4/18/2025 8:10 AM | "I oppose the rate increase rates are to high as is." |
P202502503 | 4/18/2025 8:17 AM | "I oppose these increases. They are astronomical increases on people who are already struggling due to inflation." |
P202502504 | 4/18/2025 8:29 AM | "I wish to voice my objections 15% increase prized by Spire. During a time of economic difficulties for many working and retired families, such an increase would put undo financial burdens on customers. One of my objections is the salaries that the past and present CEO's received. Ms. Sitherwood received a 2022 salary of $4.97M and a 2023 salary well exceeding $6.0M. While the present CEO received a 2024 salary of $3.2M. This is not the time to make the rich richer. While in the letter I received it points out a $14.00 per month average increase, but even this amount cuts into retirees budgets deeply, given the continual rise in consumer goods .must also point out that with the president's disruptive actions concerning *See attached |
P202502505 | 4/18/2025 8:32 AM | "I am writing to strongly oppose Spire Missouri’s proposed rate increase under Case No. GR-2025-0107, which seeks to raise residential gas rates by approximately 14% or $14 per month. This proposal is out of touch with the economic realities that Missourians are facing and reflects a disturbing pattern of utilities placing profit above people.,,*See attached for full comment. |
P202502507 | 4/18/2025 8:42 AM | "How much is the proposed Ameren Taining facility that has been applied for thats coming to Wentzville going to cost Ameren to build? I'm curious if the revenues generated from this rate increase are allocated to pay for this facility in any way? In my consumer frame of mind any money Ameren gets from an increase should be solely used for infrastructure required projects strictly for the purposes of supplying actual utilities coming into our homes and businesses. ,,*See attached for full comment. |
P202502508 | 4/18/2025 9:02 AM | "I am emailing to let you know I oppose the electric and gas increase. We are all struggling as it is to survive working 50-60 hours a week just to live paycheck to paycheck. Please do not approve this increase. You will have more people losing their homes and not being able to provide the necessities for their families. We are all struggling with the increase of groceries and other necessities let’s not make it harder on us to pay our Bills than it already is please!!!!!!" |
P202502510 | 4/18/2025 9:09 AM | "I received the notification in the mail regarding the 14%-15% rate increase request. Your requested rate increase is not equal to the inflation rate which is reported to be 2.4% stated by the Federal Government. I think most people have a full understanding of inflation as we have all endured the stupidity of government policies. Spire covers Jackson County Missouri and we endured the most ridiculous property tax increase ever, many having a 70-110% increase in their tax rate. The 14%-15% rate increase is excessive and should NOT be allowed." |
P202502512 | 4/18/2025 9:27 AM | "...the average residential monthly bill for customers across Missouri are expected to increase next FALL by approximately 15% or $14, compared to current rates, assuming current natural gas market conditions... An increase way beyond my COLA increase on my Social Security, A raise right before winter setting in. Spire should have a DOGE type evaluation because I have a relative that worked for Laclede Gas / Spire and their employees famous line at work was, " what has four wheels, Big and yellow and sleeps three" ? a Laclede Gas truck. I totally resent this massive increase. You provide very little observable customer service. " |
P202502513 | 4/18/2025 9:28 AM | I strongly oppose Spire Missouri’s proposed 14% rate increase. At a time when families are already struggling with inflation and rising costs, adding $14 more per month for essential gas service is excessive and unjustified. Spire is already collecting $54 million through ISRS, yet seeks to roll that into base rates while asking for even more. This increase would disproportionately impact low- and fixed-income households. The PSC must protect consumers from unfair rate hikes and ensure utility companies are not prioritizing profits over affordability. Please reject this request. |
P202502516 | 4/18/2025 9:44 AM | "Respectfully, please do not approve this 15% rate increase for Spire. Historically, requests for rate increases like this one are rubber stamped in favor of the monopolistic Utility Companies and it's time that the pendulum started swinging in favor of the paying public who have endured many of these. Seniors on fixed incomes will be especially affected by this and will have to choose between paying for utilities or food/medicines. Everyone has to 'tighten the belt' during tough times and Utility Companies should not be excluded." |
P202502518 | 4/18/2025 10:53 AM | "I am writing to submit my comment for the recent Spire rate hike request. Enough people are already experiencing a tight budget and feel that 15% is too much. I believe all utilities rate increases should be capped at no more than 5% every ten years. They don’t need to advertise on TV or sponsor anything since almost no one has no choice in another provider so they should be barred from this kind of spending and other ways they spend money foolishly. That just makes working families struggle that much more. Because of the essentials that utilities are they should be heavily restricted on what and how they spend their money with all of these rate increases. It should be heavily scrutinized. This should go for all essential utilities. |
P202502519 | 4/18/2025 10:57 AM | "Hello- my comment/question regarding the Spire proposed rate increase is: is the CEO and higher executives of Spire profiting from this increase or will it be a net zero, meaning the increase meets the demand of the labor involved. Utility companies shouldn’t profit off of consumers." |
P202502520 | 4/18/2025 11:01 AM | "I do not think we need additional higher rates. This state raises everything. We are struggling as it is." |
P202502521 | 4/18/2025 11:05 AM | "IN MY OPINION, LIBERTY UTILITIES DOES NOT DESERVE A RATE INCREASE AT THIS TIME. LIBERTY IS RESPONDING TO CURRENT MARKET LEVLES THAT ARE SEEING A DROP. FOR INSTANCE, CRUDE HAS DROPPED APPROXMATILY $10 PER BARREL, WHICH WILL SHOW RESULTS IN LATER THIS QUARTER. ,*See attached for full comment |
P202502522 | 4/18/2025 11:30 AM | "I do not support Spires rate increase of 14% annually as its much higher than current rate of inflation," |
P202502523 | 4/18/2025 11:34 AM | "I believe this Spire rate hike for a multi million dollar company is very pathetic and not in the best interest of any of the consumers. I would like to know has Spire done anything to help this state or its citizens?? Do they not make enough profits off our hard earned money we work for?? I’m sure every board member involved in this company gets bonuses and paid wealthy enough they don’t need to milk every last dollar from us and keep this state and country poor just because we don’t have other options provided to us for this service...*See attached for full comment. |
P202502524 | 4/18/2025 11:37 AM | "We are 73 with very little income. We are not able to pay the billls we have now, and increasing our gas bill will really bury us in more debt that we can't pay. I would support this increase if we had any money to pay it. I think the proposed rate increase should be denied " |
P202502525 | 4/18/2025 11:54 AM | "Can you not? I know that’s a pretty big ask for a private corporation to NOT choose the money grubbing option, but this is a PUBLIC UTILITY. What are people who are already scraping by as is supposed to do with an average of $15/month increase to their gas price? Go without hot water? Go without heat in the winter? Anyone who green-lit this decision never spent a day in their life wondering where their next meal was coming from, much less had to choose between groceries and paying one’s utility bill. Maybe think about tightening the belts around your own enormous waists before telling the starving masses that they stand to lose a couple pounds." |
P202502527 | 4/18/2025 1:40 PM | I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials—raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502528 | 4/18/2025 1:42 PM | I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive enough, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials-raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502529 | 4/18/2025 1:47 PM | I would like to share my opinion on this rate increase, and I will try to be briefs. These requests seem to be an all too familiar practice with these utility companies. It seems every year, the residents of Missouri are asked to reach into their pocketbooks & pay more for their services. 14% seems to be quite an increase!!! Did Spire lose 14% of their profits? I'm pretty sure that they, in fact, made a profit. It's time that someone representing the residents of Missouri, stood up to these multi-million dollar utility conglomerates & said no more!!! |
P202502530 | 4/18/2025 1:51 PM | Received notification of rate increase hearings.... If they were justified, i would not be so upset or opposed. But the customer service a person receives from Spire in turbulent chaos and relentless anxiousness is so upsetting because of employees lack of understanding for one thing.... Then a person receives an "apologies" card.....language not appropriate, spelling not correct.... will stop there on that one.... Spire chooses persons of this cabability to connect with customers in crisis mode....????? **See attached for full comments |
P202502531 | 4/18/2025 2:12 PM | "File No. GR-2025-0107 is a direct result of bill SB4 signed by Governor Mike Kehoe. It is not in the best interest of Spire customers or the residents of Missouri. The rate increase request proposed in File No. GR-2025-0107 will cause undue burden to my household. " |
P202502532 | 4/18/2025 2:14 PM | "As a customer of spire services in Independence, MO, I am outraged that spire believes they are deserving of a 15% increase. Their customer service is lacking and I pay more for the meter and delivery of the gas than the actual gas itself. Also, I am in a new development and the lines and meter were paid for by the developer. If any other business charged for something that somebody else paid for you would shut them down. Quit allowing utility companies to rob the citizens of this state." |
P202502533 | 4/18/2025 2:17 PM | "I am writing to formally express my opposition to Spire’s proposed 14% rate increase for the coming year. While I understand that utilities must invest in infrastructure and maintain reliable service, this rate hike is deeply concerning for several reasons:. 1. ....." *See Attached for full comment. |
P202502534 | 4/18/2025 2:20 PM | "This is in regard to Spire Missouri Inc. filing for a rate increase. My household does not believe this should pass, as it seems like a rather hefty hike on a bill that people get every month and do not have the option to not participate in. " |
P202502536 | 4/18/2025 2:25 PM | "Four Reasons Why Spire Missouri's Rate Increase Proposal GR-2025-0107 Is a Bad Idea The proposed 14% rate increase by Spire Missouri represents a significant change in utility costs for Missouri residents. After careful analysis of the proposal details and current regulatory context, there are several compelling reasons to consider this rate increase problematic. : " -See Attached for full comment. |
P202502537 | 4/18/2025 3:38 PM | See attached. |
P202502538 | 4/18/2025 3:39 PM | See attached. |
P202502539 | 4/18/2025 3:40 PM | "I am writing to express my strong opposition to Spire Missouri’s proposed natural gas rate increase currently under consideration in case number GR-2025-0107. As a Human Resources Manager of a small business in Missouri, I am deeply concerned about the significant financial burden this increase would place on small businesses across the state. ..*See attached for full comment |
P202502540 | 4/18/2025 3:39 PM | See attached. |
P202502541 | 4/18/2025 3:47 PM | "As a gas consumer and customer I find the request by Spire to be unreasonable as it will put further unnecessary burden on a large amount of their consumer base. Additionally, I don't believe it is the consumer base responsibility to fund infrastructure investments or weather and conservation impacts. .. *See attached for full comment |
P202502542 | 4/18/2025 3:50 PM | "Well here we go again. Every year Spire and Ameren Missouri ask for ridiculous rate increases and get them to some degree. So far over the last 3 years there rates have climbed in the neighborhood of 20 plus percent. Higher than the rate of Inflation and higher than the reported increase in wages for Missouri workers. I am retire and live on a fixed income and am lucky. To get a 2% or 3% raise per year. The PSC is suppose to protect Missourians from this type of greed by public utilities. So are you finally going to tell these greedy Corporation’s NO YOU HAVE GOTTEN ENOUGH?Also look at the salaries of the Executive Staff for these groups they each have several member at over 3 million per/year. I guess that’s not enough either. Say NO. |
P202502543 | 4/18/2025 4:03 PM | "I'm writing as a concerned resident and customer of Spire to express my strong opposition to any proposed increase in gas rates (Case No. GR-2025-0107). Gas is already expensive, and increasing rates would place an even greater burden on households that are already navigating high costs of living. Families and individuals across Missouri are doing their best to manage essentials, but raising rates for something as basic as heating and cooking feels unfair and unnecessary. Please prioritize the people of this state over corporate profits. I urge you to reject this rate increase. Thank you for your time and consideration. |
P202502544 | 4/18/2025 4:06 PM | "We have been ripped off by this Company since the started serving Independence.Mo. They aready have extra fees in added to the already high rate. Their monthly bill for the use is ridiculously high for a coustomer that uses no gas through summer months but still pays $30 plus as a base rate. Just that amount alone from every home should be more than enough to maintain a safe service. It's not the customers fault this business through money away on poor workers and contracted companies. It took them more than 2 years to replace one line alon Truman Ave , about 1 mile, with work being done a couple days each week leaving the streets destroyed during that time. One of their people came out last winter with a foot ..*See attached |
P202502545 | 4/18/2025 4:10 PM | "I am writing to formally express my strong opposition to Spire Missouri Inc.’s proposed 15% rate increase. As a concerned ratepayer and resident of Missouri, I find this request particularly troubling given the recent financial data disclosed in Spire Inc.’s SEC filings. Spire Inc., the parent company of Spire Missouri, has consistently reported multi-million-dollar compensation packages for its top executives over the past five years. For instance: |
P202502547 | 4/18/2025 4:17 PM | "I am currently paying $172.39 for Spire in March 2025 and I feel this is very high. I am objecting to an additional increase of about 14 or 15% on top of that. I am a senior on a fixed income, so that would be very much. I hope, you will not agree to such a large increase." |
P202502549 | 4/18/2025 4:26 PM | "Spire is now requesting a very large rate increase of 15% for the average residential customer. Evidently the increase appears to vary depending on the class of customer. Spire gets rate increases every 2 years now. One in 2021 and another 5% increase in 2023 and now they want a 15% increase in 2025. What will it be in 2027? 25-30% increase? We have had a gas line repair on our street that has been on going for quite a while (months), they come out, park there for several hours, do some work and then leave. The job never gets finished as they have come back again to work in the same area several times. I have to question the quality of the repair work being done here. From my experience observing my street I would say *See attached |